Making the Most of Meetings : A Practical Guide

by Bloom, Paula Jorde

• ISBN13: 9780962189456
• ISBN10: 0962189456
• Format: Paperback
• Copyright: 2002-12-01
• Publisher: New Horizons Pub

Table of Contents

Let's Get Together for a Meeting	1	(8)
Meetings, Meetings, and More Meetings	1	(2)
How Much Time Do You Spend in Meetings?	3	(1)
What Bugs You Most About Meetings?	4	(1)
Mary, Mary, Quite Contrary... What Do Your Meetings Cost?	4	(1)
Conditions for Success	5	(1)
Evaluating Your Meetings	6	(3)
Anatomy of a Meeting	9	(10)
Dissecting the Whole	9	(2)
Types of Meetings	11	(4)
Meeting Roles: Who Does What?	15	(4)
Before the Meeting	19	(22)
So Why Are You Even Having a Meeting?	19	(3)
Who Should Attend?	22	(2)
When Should You Meet?	24	(1)
Developing Your Agenda -- Seven Steps to Success	25	(8)
Setting up the Physical Environment	33	(8)
During the Meeting	41	(18)
Setting the Tone and Reviewing the Objectives	41	(4)
Balancing Task and Process	45	(2)
Working Your Way Through the Agenda	47	(2)
Managing the Discussion	49	(4)
Capturing the Group Memory	53	(2)
Wrapping Things Up	55	(4)
The Group Dynamic	59	(14)
Participants' Responsibility for Meeting Success	59	(3)
Behaviors that Support Group Productivity	62	(1)
Establishing Ground Rules	62	(2)
Rituals and Symbols	64	(1)
Accommodating Different Styles	65	(2)
Dealing with Difficult People	67	(2)
When Conflict Occurs	69	(4)
Strategies for Enhancing Meeting Effectiveness	73	(14)
Getting People Involved	73	(2)
The Art of Asking Questions	75	(1)
Planning Tools	76	(5)
Problem-Solving Tools	81	(5)
Decision-Making Tools	86	(1)
A Final Word	87	(6)
For Further Reading	93	(2)
Appendices	95	(1)
A. Action Minutes	96	(1)
B. Meeting Evaluation	97	(1)
C. Checklist for Effective Staff Meetings	98	(1)
D. Contributing to Meeting Productivity: What Role Do I Play?	99