Making the Team

by THOMPSON

• ISBN13: 9780132968089
• ISBN10: 0132968088
• Edition: 5th
• Format: Paperback
• Copyright: 2014-01-01
• Publisher: PEARSON

Summary

This text provides a good balance of theory and practice. It combines cutting-edge research on groups with practical management principles. The text is organized into 3 primary tasks for the leader/manager: 1) Accurately assessing and improving team performance; 2) Managing the internal dynamics of teams (diversity, conflict, and creativity); and 3) Optimally leveraging the team within the larger organization. It is written for both team leaders and team members.

Table of Contents

PART I. THE BASICS OF TEAMWORK    
1. Teams in Organizations: Facts and Myths    
2. Performance and Productivity: Team Performance Criteria and Threats to Productivity    
3. Rewarding Teamwork: Compensation and Performance Appraisals    

PART II. INTERNAL DYNAMICS    
4. Designing the Team: Tasks, People, and Processes    
5. Team Identity, Emotion, and Development    
6. Sharpening the Team Mind: Communication and Collective Intelligence    
7. Team Decision Making: Pitfalls and Solutions    
8. Conflict in Teams: Leveraging Differences to Create Opportunity    
9. Creativity: Mastering Strategies for High Performance    

PART III. EXTERNAL DYNAMICS    
10. Networking, Social Capital, and Integrating across Teams    
11. Leadership: Managing the Paradox    
12. Interteam Relations: Competition and Cooperation    
13. Teaming Across Distance and Culture 

APPENDIX 1. Managing Meetings: A Toolkit    
APPENDIX 2. Tips for Facilitators    
APPENDIX 3. A Guide for Creating Effective Study Groups    
APPENDIX 4. Example Items from Peer Evaluations and 360-Degree Performance Evaluations