Management Culture : Innovative and Bold Strategies to Engage Employees

by Moreland, Denise

• ISBN13: 9781937928506
• ISBN10: 1937928500
• Format: Paperback
• Copyright: 2012-04-24
• Publisher: Itasca Books

Summary

In Management Culture: Innovative and Bold Strategies to Engage Employees, author Denise Moreland provides a comprehensive and insightful guide for managers and employees. Readers are encouraged to redefine what it means to be "the boss," and are challenged to change dysfunctional patterns that lead to negative work environments. In traditional management models, employees are viewed as a means to an end. A boss's role is to provide strict supervision and detailed directives, which employees are expected to follow without questioning. Disempowering employees contributes to high turnover rates, low productivity, and poor morale. New management perspectives encourage leaders to develop positive relationships with employees. Unfortunately, new approaches fail to deliver their promised results because old behaviors linger, reinforced by traditional management culture.

Author Biography

Denise Moreland is passionate about building respectful and positive environments by honoring the unique contributions of everyone. In more than 20 years as a manager, she has enjoyed great success in engaging employees by inviting them to be full participants. Ms. Moreland has an MA in Public Administration and a BA in Psychology/Religion. Through her business, LifeGuides, Ms. Moreland provides life coaching, facilitation and public speaking services.

Table of Contents

Introduction: Management Culture	p. 1
Ownership Matters
Who Owns the Worker?	p. 9
Who Owns the Work?	p. 29
Who Owns the Organization?	p. 49
Superiority Tango
Coercion and Compliance	p. 77
Control and Resignation	p. 91
Domination and Submission	p. 107
Systematically Speaking
We Are Family	p. 133
Well-Oiled Machines	p. 157
Democracy at Work	p. 175
Conclusion: Power	p. 201
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