Management And Organisations in Social Work

by Hafford-Letchfield, Trish

• ISBN13: 9781844450442
• ISBN10: 1844450449
• Edition: 1st
• Format: Paperback
• Copyright: 2006-04-20
• Publisher: Intl Specialized Book Service Inc

Summary

This book is part of the Transforming Social Work Practice series written specifically to support students on social work degree courses. In this book the author introduces social workers to the study of management and organisations in social care. It focuses on the structure and culture of social care organisations and examines their relationships with crucial partners such as local and central government agencies. Recent changes have made it critical for practitioners to have a thorough understanding of organisational structures and their impact on service users and their own practice.

Author Biography

Trish Hafford-Letchfield is a Senior Lecturer at London South Bank University

Table of Contents

Acknowledgements	vi
Introduction	vii
The nature of organisations delivering social work and social care: structure and cultures	1	(18)
Management and leadership and change management in social care	19	(16)
Working within the organisational performance and regulatory framework: quality assurance systems	35	(22)
Service user involvement and customer care	57	(16)
Resource management in social care organisations	73	(16)
The organisational equalities framework	89	(16)
Dignity at work	105	(16)
Learning organisations	121	(8)
Conclusion	129	(2)
Glossary	131	(6)
References	137	(14)
Index	151