The Manager's Handbook for Corporate Security

by Kovacich; Halibozek

• ISBN13: 9780750674874
• ISBN10: 0750674873
• Format: Hardcover
• Copyright: 2003-03-07
• Publisher: Elsevier Science

Summary

Kovacich and Halibozek offer you the benefit of more than 55 years of combined experience in government and corporate security. Throughout the book, the authors use a fictional global corporation as a model to provide continual real-world challenges and solutions. New and experienced managers alike will find a wealth of information and practical advice to help you develop strategic and tactical plans and manage your daily operations. * Contains real case examples to illustrate practical application of concepts * Thoroughly covers the integration of physical, computer and information security goals for complete security awareness * A handy reference for managers to quickly find and implement the security solutions they need

Table of Contents

Foreword	xv
Preface	xvii
Acknowledgments	xix
Introduction	xxi
PART I: THE OLD AND NEW WORLD OF THE SECURITY PROFESSIONAL	1	(72)
It's a New Century and a New World	3	(22)
Introduction to the New World	3	(19)
Summary	22	(3)
New and Old Threats to Corporate Assets, and What to Do about Them	25	(22)
Introduction to the World of Threats, Vulnerabilities, and Risks to Corporate Assets	25	(3)
Threats	28	(2)
The Work Environment Has Changed	30	(2)
Case Study	32	(2)
Motivations of Threat Agents, the Attackers	34	(2)
Vulnerabilities	36	(1)
Risks	37	(7)
Summary	44	(3)
A Short History of Corporate Security and Law Enforcement	47	(16)
Introduction to the World of Security and Law Enforcement	47	(1)
Definition of Security and Its Environment	48	(1)
Historical Overview of the Origins of Security	49	(5)
A Short History of Law Enforcement and Its Relationship to Security	54	(5)
The Changing Security and Business Environment	59	(1)
Summary	60	(3)
The Corporate Security Profession	63	(10)
The Need for Corporate Security	63	(4)
Corporate Security Today	67	(1)
The Role of the Corporate Security Professional	67	(1)
The Required Skills of the Security Professional	68	(1)
What Kind of People Are Needed?	69	(1)
Why the Corporate Security Professional?	70	(1)
Where Is Security's Place in the Corporation?	70	(1)
Summary	71	(2)
PART II: THE CORPORATE SECURITY MANAGER	73	(88)
The International Widget Corporation (IWC)	75	(16)
Introduction	75	(1)
IWC Background Information	75	(3)
Key Elements for the CSM to Consider	78	(1)
Getting to Know IWC	78	(1)
IWC's Business Plans	79	(6)
IWC CAPP Planning	85	(1)
IWC Departments of Primary Importance to the CSM	85	(2)
IWC Vision, Mission, and Quality Statements	87	(1)
Summary	88	(3)
The Corporate Security Manager's Role	91	(36)
Introduction to the World of the IWC CSM	91	(1)
CSM Leadership	92	(1)
Management versus Leadership	93	(1)
Customer Expectations	94	(1)
Executive Management Expectations of a CSM	95	(2)
Plans	97	(17)
The SBP's Specific Goals for the CSM	114	(1)
IWC Tactical Business Plan (TBP)	115	(1)
IWC Annual Business Plan (ABP)	116	(1)
CSM Expectations of Executive Management	117	(1)
Working with Executive Management	118	(1)
Working with Corporate Peers	119	(2)
Dealing with Office Politics	121	(1)
Representing the Corporation to the Community	122	(2)
Dealing with the News Media	124	(1)
Summary	125	(2)
Establishing and Managing a Corporate Security Department	127	(34)
Establishing IWC's Security Department	127	(7)
Duties and Responsibilities	134	(1)
Planning	135	(1)
Staffing a Security Organization	136	(5)
Budgeting	141	(2)
Controlling	143	(3)
Working with Your Managers	146	(1)
Working with Your Employees	147	(3)
Managing Conflict	150	(1)
Dealing with Satellite Offices in the United States	151	(1)
Dealing with Satellite Offices in Foreign Lands	152	(1)
Case Study	153	(1)
Quality, Process Improvement, and Metrics Management: Assessing Organizational Performance	153	(5)
Summary	158	(3)
PART III: THE CORPORATE SECURITY FUNCTIONS	161	(232)
Administrative Security	163	(22)
Introduction	163	(1)
Corporate Security Department Projects	164	(3)
The IWC Corporate Assets Protection Plan	167	(4)
Corporate Asset Protection Policies	171	(9)
Procedures	180	(2)
Summary	182	(3)
Physical Security	185	(24)
Definition of Physical Security	185	(1)
Security in Layers	186	(1)
Outer Layers of Protection	187	(9)
Inner Layers	196	(4)
Access Controls	200	(5)
Physical Security Costs	205	(1)
Physical Risk Assessments	205	(1)
Physical Security for Classified Government Contracts	206	(1)
Summary	206	(3)
Outsourced or Proprietary Security?	209	(18)
Outsourcing: A Definition	209	(1)
General Information	210	(1)
The Advantages and Disadvantages of a Proprietary Security Organization	210	(2)
The Advantages and Disadvantages of an Outsourced Security Organization	212	(2)
Candidate Security Functions for Outsourcing	214	(2)
Sample Outsourcing Analysis	216	(9)
Case Study	225	(1)
Summary	226	(1)
Personnel Security	227	(20)
Introduction	227	(1)
Preemployment and Background Investigations	227	(7)
Sensitive Positions	234	(1)
Conducting Preemployment Background Investigations	235	(1)
Adverse Information	236	(1)
Workplace Violence Prevention	236	(2)
Workplace Violence Case Study	238	(1)
Workplace Violence Prevention Program	239	(1)
Causes of Violent Behavior	240	(1)
Changes in Behavior or Appearance	240	(1)
Crisis Levels and Recommended Actions	241	(1)
What the CSM and Security Managers Can Do to Prevent Workplace Violence	242	(1)
What Employees Can Do to Prevent Workplace Violence	243	(1)
Workplace Violence Response	243	(1)
A Checklist for the Elements of a Good Personnel Security Program	244	(1)
Summary	245	(2)
Security Education and Awareness Training	247	(26)
Introduction	247	(1)
Developing a Security Education and Awareness Training Program (SEATP)	248	(21)
Automation and Online Information Sharing	269	(2)
Summary	271	(2)
Fire Protection	273	(14)
Introduction to Fire Protection	273	(1)
Fire Prevention and Protection	274	(1)
Vulnerability to Fire	275	(1)
Risks	276	(1)
Fire Prevention and Protection Program---The Elements of IWC's Effective Program	277	(7)
Fire Regulations	284	(1)
Outsourcing Fire Prevention and/or Suppression	285	(1)
Summary	285	(2)
Contingency Planning	287	(22)
Introduction	287	(3)
Contingency Planning Program	290	(4)
Emergency Response	294	(5)
Crisis Management	299	(3)
Business Continuity	302	(4)
Summary	306	(3)
Investigations	309	(28)
Introduction to IWC's Investigations Organization	309	(3)
Managing the Investigations Organization	312	(1)
Investigations Organization Mission, Vision, and Quality Statements	312	(1)
Crime Prevention Principles	313	(1)
Crime Prevention Organizational Responsibilities	314	(1)
IWC Investigations Organization Duties and Responsibilities	315	(1)
The Investigations Organization's Strategic, Tactical, and Annual Plans	316	(5)
Crime Prevention Program and Organization	321	(2)
Crime Inquiries and Investigative Functions	323	(4)
Sources, Networking, and Liaison	327	(6)
A Crime Occurs---Should You Call Law Enforcement?	333	(2)
Summary	335	(2)
Government Security	337	(14)
Introduction	337	(2)
Why Discuss National Security as Part of Corporate Security?	339	(1)
IWC and Government Agency Contract	340	(1)
National Security Classified Information	341	(1)
Assets Protection Requirements in the National Security Arena	342	(1)
Assets Protection Objective in the National Security Environment	343	(1)
Responsibilities	344	(1)
Collective Assets Protection Controls	344	(1)
The Appointment of the Corporation's Focal Point for Government Contract Program Assets Protection	344	(1)
National Industrial Security Program (NISP)	345	(1)
Homeland Security	346	(1)
National Infrastructure Protection Center (NIPC)	346	(1)
IWC Government Contract Award Notification	347	(2)
Summary	349	(2)
Information Security	351	(20)
Introduction	351	(3)
Three Basic Categories of Information	354	(1)
Determining the Value of Information	355	(3)
Case Study---A Process for Determining Information Value	358	(1)
The Protection of Automated Information and High-Technology Equipment	359	(5)
IAPS Organization Responsibilities	364	(1)
IAPS Management Job Description	365	(1)
IAPS Staff Job Descriptions	366	(1)
Information Assurance and Protection Program (IAPP)	367	(2)
Summary	369	(2)
Executive Protection	371	(14)
An Introduction to Executive Protection	371	(1)
Why Executive Protection?	372	(1)
The Threats and Risks	373	(3)
Know the Protectee	376	(1)
The Protector	376	(2)
Advance Work	378	(2)
Transportation	380	(1)
Home, Office, and Automobile	381	(1)
Mail and Packages	382	(1)
Issues and Concerns	383	(1)
Summary	384	(1)
Event Security	385	(8)
Introduction	385	(1)
Advance Work---Pre-Planning	386	(1)
Security Operations	387	(1)
Physical Security	388	(1)
Information Security	389	(2)
Staff and Executive Protection	391	(1)
Contingencies	391	(1)
Summary	392	(1)
PART IV: THE SECURITY PROFESSION NOW AND IN THE FUTURE	393	(52)
How to Develop and Maintain a Corporate Security Career Development Program	395	(12)
Introduction	395	(2)
The Corporate Security Manager's Career Development	397	(5)
Establishing and Managing a Corporate Security Career Development Program	402	(3)
Summary	405	(2)
Security Professionals---What You Can Do to Help Others	407	(14)
Introduction	407	(1)
Lectures	408	(3)
Writing	411	(5)
Associations	416	(3)
Educational Institutions	419	(1)
Mentoring	419	(1)
Summary	420	(1)
Ethics and the Corporate Security Professional	421	(10)
Introduction	421	(3)
Codes of Ethics	424	(4)
Corporate Ethics, Standards of Conduct, Business Practices, and Corporate Values	428	(1)
Impact of Ethics on the Corporate Assets Protection Program	429	(1)
Summary	430	(1)
The Future of the Corporate Security Profession	431	(14)
Introduction	431	(1)
It's a New Century and a New World	431	(11)
Summary	442	(3)
About the Authors	445	(2)
Index	447