Managing for Accountability Preserving the Public Trust in Public and Nonprofit Organizations

by Kearns, Kevin P.

• ISBN13: 9780787902285
• ISBN10: 0787902284
• Edition: 1st
• Format: Hardcover
• Copyright: 1996-04-19
• Publisher: Jossey-Bass

Summary

Managing for Accountability is an invaluable guide for organizations struggling with issues of accountability and for managers who want to maintain their outstanding record in serving the public trust. Shows how to take a proactive approach to accountability and offers a range of practical, proven strategic management approaches, advice on implementing strategic tools, illustrative examples, useful checklists, and diagnostic tools. Helps identify the strategic issues related to accountability and outlines effective tools and methods for implementing standards of responsibility and accountability.

Author Biography

KEVIN P. KEARNS is associate professor and associate dean of the Graduate School of Public and International Affairs, University of Puttsburgh. He is also director of the certificate program in nonprofit management at that school.

Table of Contents

THE ACCOUNTABILITY ENVIRONMENT OF PUBLIC AND NONPROFIT ORGANIZATIONS.

Accountability Concepts and Controversies: Historical Precedents and Contemporary Trends.

Preserving the Public Trust: The Challenge of Accountability.

TOOLS FOR MANAGING ACCOUNTABILITY.

A Strategic Managing Approach: Core Principles.

Scanning the Accountability Environment.

Conducting an Accountability Audit.

Clarifying Strategic Accountability Issues.

CASE STUDIES OF ACCOUNTABILITY CHALLENGES: EXAMINING TACTICAL AND STRATEGIC APPROACHES.

A Cautionary Tale: The Orange County Investment Fund.

Proactive Accountability: The Sum One for Kids Project.

Conclusion: Leadership for Accountability.

Special Resource Section: Accountability Worksheets.