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Offering a highly realistic, down-to-earth look at ethics in the workplace, Linda K. Treviño and Katherine A. Nelson's Managing Business Ethics will help you identify and solve ethical dilemmas, understand why people behave and the way they do, and promote ethical behavior in your organization. The text moves beyond the scope of prescriptive individual ethical decision making to examinie how managers and organizations influence ethical decision making and behavior. Throughout, the emphasis is on common, real-life work situations, including hiring, managing, assessing performance, disciplining, firing, and providing incentives for staff, as well as producing quality products and services and dealing effectively and fairly with customers, vendors, and other stakeholders.
Table of Contents
SECTION I: INTRODUCTION TO BUSINESS ETHICS.
Introducing Straight Talk About Managing Business Ethics: Where We're Going and Why.
Why Be Ethical? (Why Bother? Who Cares?).
SECTION II: ETHICS AND THE INDIVIDUAL.
Common Ethical Problems.
Deciding What's Right: A Prescriptive Approach.
Deciding What's Right: A Psychological Approach.
SECTION III: ETHICS AND THE MANAGER.
Ethical Problems of Managers.
Managing for Ethical Conduct.
SECTION IV: ETHICAL AND THE ORGANIZATION.
Ethical Problems of Organizations.
Ethics as Organizational Culture.
Managing Ethics and Legal Compliance.
SECTION V: ETHICS AND THE WORLD.
Managing for Ethical Conduct in a Global Business Environment.
Appendix: Caux Round Table Principles for Business.