Managing Change: Cases and Concepts

by Jick, Todd; Peiperl, Maury

• ISBN13: 9780073102740
• ISBN10: 0073102741
• Edition: 3rd
• Format: Hardcover
• Copyright: 2010-11-09
• Publisher: MCG

Summary

Managing Change: Text and Cases, 2nd Edition, by Todd Jick and Maury Peiperl is a thoroughly revised version of a well-received volume on the scholarship of change in organizations. It is comprised of six modules that introduce common threads in the ensuing case studies and readings on organizational change. Of the 48 items in this book, 31 are new to this edition. The module introductions have been thoroughly revised; one modular introduction (Module 6, Continuous Change) is brand new.

Table of Contents

Introduction

Forces for Change Case: Conspiracy of Change at Intuit Reading

"An Improvisational Model for Change Management

The Case of Groupware Technologies,"

Debra Hofman Case: Change Classic

Changing the Culture at British Airways Case

British Airways Update, 1991-2000

Reading "Re-Energizing the Mature Organization,"

Case: Clifford Chance

International Expansion Reading

"A Note on the Organizational Implications of Globalization,"

Reading "Cultivating the World"

Changing the Game (From Vision to Adaptation)

Case: Yingcom and Yangnet

Reading "The Vision Thing (A),"

Case: Change Classic Bob Galvin and Motorola, Inc. (A)

Reading "From Bogged Down to Fired Up: Inspiring Organizational Change,"

Case: Motorola

The Next Generation of Change Management Reading: "Meeting the Challenge of Disruptive Change,"

Charlotte Beers at Ogilvy & Mather Worldwide (A)

Reading "The Time Is Ripe For Unorthodox Newcomers," an interview with Gary Hamel

Implementing Change Case: Change Classic

Peter Browning and Continental White Cap (A) Reading: "Implementing Change,"

Case: Marconi plc (A) Reading: "Organizational Frame Bending

Principles for Managing Reorientation,"

Case: Leading Culture Change at Seagram (A)

Reading "Why Change Programs Don't Produce Change,"

Reading: "Cahnging the Deal While Keeping the People"

Simulation: The Merger Plan Simulation Case: Revolution at Oticon A/S (A)

Reading: "United in the Quest to Become Radical,"

The Recipients of Change Case: Change Classic: Donna Dubinsky and Apple Computer, Inc. (A)

Reading: "The Recipients of Change,"

Case: Welcome Israel (A)

Reading: "Back to Square Zero: The Post-Corporate Career,"

Case: Mark Margolis

Case: Emilio Kornan

Simulation: Broadway Brokers Reading: "Managing to Communicate, Communicating to Manage: How Leading Companies Communicate With Employees,"

Leading Change

The Personal Side Case

Walt Disney's Dennis Hightower

Taking Charge

Case: Dennis Hightower

Walt Disney's Transnational Manager

Reading "Bob Knowling's Change Manual,"

Case: Three in the Middle

The Experience of Making Change at Micro Switch

Reading "Converting Middle Powerlessness to Middle Power,

A Systems Approach" Barry Oshry Case

The Young Change Agents

Reading "The Enduring Skills of Change Leaders,"

Continuous Change Case

Northwest Airlines Confronts Change

Case: Singapore Airlines

Changing to Stay Ahead

Reading: "Change, Stability and Renewal

The Paradoxes of Self-Organizing Systems,"

Reading "Cracking the Code of Change,"

Nigel Andrews and General Electric Plastics (A)

Reading "GE's Move to the Internet,"

Reading: "Sole Flight A Jack Welch Disciple Finds the GE Mystique Only Takes You So Far,"

Reading "Unlocking the Mystery of Effective Large-Scale Change,"

Table of Contents provided by Publisher. All Rights Reserved.