Managing the Millennials : Discover the Core Competencies for Managing Today's Workforce

by Chip Espinoza; Mick Ukleja; Craig Rusch

• ISBN13: 9780470606728
• ISBN10: 047060672X
• Format: eBook
• Copyright: 2010-01-01
• Publisher: Wiley

Summary

A valuable tool for anyone who wants to effectively manage and motivate twenty-something workersMany books are being published on how to manage employees of the "millennial" generation, but the solutions offered are anecdotal at best. Backed by years of serious research, Managing the Millennials provides managers of all ages with specific recommendations and tools for engaging this burgeoning demographic-some 78 million strong. Each chapter shares relevant interviews, case studies, and offers research-backed ideas and best practices to help any organization and their leaders address the challenges generational diversity presents.Answering the perplexing question of how does one lead and manage younger employees, this book Offers research-based guidance on getting the most from twenty-something employees Answers common questions and outlines practical solutions for building better relationships between the younger workers and the people who manage them Includes a Special Offer with immediate benefit to readers: access to the authors' Generational Rapport Inventory (GRI), a tool that measures a managers competencies and identifies strengths and weaknesses in dealing with Millennials. Accompanied by an associate web site, leadingthemillennials.com, offering a weekly blog addressing generational diversity issues in the workplaceInsightful and practical, Managing the Millennials is a valuable tool for millions of managers globally whose job it is to manage and motivate their twenty-something workers.

Table of Contents

Foreword

Acknowledgments

Introduction Close Encounters with a Different Kind

The Millennials Have Arrived!

The Millennials and You

Aren't We All Just the Same?

The Effective Managers versus the Challenged Managers

The Points of Tension between Managers and Millennials

Discover the Core Competencies Needed for Managing Today's Workforce

When Letting Them Have It Their Way Makes Sense

Flexing with the Autonomous

Rewarding the Right Things in the Right Ways

Incenting the Entitled

They Are at the Head of the Creative Class

Cultivating the Imaginative

First Them, Then You

Engaging the Self-Absorbed

Fragile, Handle with Care

Disarming the Defensive

It Is Not Always about You

Self-Differentiating from the Abrasive

The Big Picture Does Not Exist until You Help Them See It

Broadening the Myopic

Ambiguity Is Their Kryptonite

Directing the Unfocused

They Want to Know "Why" before "What"

Motivating the Indifferent

Your Competitive Advantage

Building a Millennial-Friendly Culture

Notes

Index

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