Foreword | |
Acknowledgments | |
Introduction Close Encounters with a Different Kind | |
The Millennials Have Arrived! | |
The Millennials and You | |
Aren't We All Just the Same? | |
The Effective Managers versus the Challenged Managers | |
The Points of Tension between Managers and Millennials | |
Discover the Core Competencies Needed for Managing Today's Workforce | |
When Letting Them Have It Their Way Makes Sense | |
Flexing with the Autonomous | |
Rewarding the Right Things in the Right Ways | |
Incenting the Entitled | |
They Are at the Head of the Creative Class | |
Cultivating the Imaginative | |
First Them, Then You | |
Engaging the Self-Absorbed | |
Fragile, Handle with Care | |
Disarming the Defensive | |
It Is Not Always about You | |
Self-Differentiating from the Abrasive | |
The Big Picture Does Not Exist until You Help Them See It | |
Broadening the Myopic | |
Ambiguity Is Their Kryptonite | |
Directing the Unfocused | |
They Want to Know "Why" before "What" | |
Motivating the Indifferent | |
Your Competitive Advantage | |
Building a Millennial-Friendly Culture | |
Notes | |
Index | |
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