Introduction | |
Marketing Research: Learn It, Live It, Love It | |
Seeing What Marketing Research Can Do for You | |
Following the Stages of the Marketing Research Process | |
Surveying the Types of Research You May Do | |
Believing In Marketing Research Ethics | |
Working with Independent Marketing Researchers | |
Surveys: A Great Way to Research | |
Different Types of Surveys You May Use | |
Recognizing Errors in Survey Research | |
Asking People about Their Attitudes | |
Writing Good Questions | |
Designing Good Questionnaires | |
Deciding on a Sample Type | |
Selecting a Sample Size | |
More Methods to Meet Your Needs | |
Secondary Data: What Is It and How Do You Use It? | |
Using In-Depth Interviews and Focus Groups | |
Projective Techniques and Observational Methods | |
Conducting Experiments and Test Marketing | |
Collecting, Analyzing, and Reporting Your Data | |
Collecting and Preparing Your Data | |
Tools for Analyzing Your Data | |
Creating Effective Research Reports | |
The Part of Tens | |
Ten Useful Research Tips for Business Operators | |
Ten Statistical Methods that You (or Your Research Consultant) May Use | |
Appendix: On the DVD | |
Index | |
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