9780199655090

Marketing Research: Tools and Techniques

by
  • ISBN13:

    9780199655090

  • ISBN10:

    019965509X

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 5/8/2013
  • Publisher: Oxford University Press, USA
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

Building on the success of the previous editions, the third edition of Marketing Research: Tools and Techniques provides an accessible and engaging insight into marketing research. Based on the concept of the Marketing Research Mix, the text is organized around the core themes of research preparation, data collection, analysis and communication of findings, and how skills and techniques are used in different research contexts. The author adopts a sound balance between theory and practice and demonstrates how marketing concepts can be carried out in reality, and which methods are most appropriate for particular types of research.

The new edition has been fully revised to reflect the wealth of digital developments and contains new case studies on renowned commercial brands such as BMW, Google, McDonalds, Whiskas, Tesco, The National Student Survey (NSS), Eurobarometer and BMI Healthcare. Supported by a full range of pedagogical features, the author enables students to understand the issues involved in carrying out research and the potential pitfalls to be aware of, thereby ensuring a clear understanding of the overall subject.

The book is accompanied by a comprehensive Online Resource Centre which offers the following resources for students and lecturers:

For students:
Multiple choice questions
Questionnaire wizard
Online version of Market Researcher's Toolbox
Link to clips of author summarising contents of each chapter on YouTube
Web links

For registered adopters of the text:
PowerPoint presentation
Illustrations from the book

Table of Contents


Part 1 Research preparation
1. Introduction to marketing research
2. Planning research
Part 2 Data collection
3. Secondary data
4. Primary data
5. Sampling
6. Questionnaires and topic guides
7. Qualitative research
8. Quantitative research
Part 3 Analysis and communication
9. Analysis
10. Reporting and presentation
Part 4 Marketing research contexts
11. Business-to-business research
12. International research
13. Audience and advertising research
14. Web metrics

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