The NVQ Assessor and Verifier Handbook

by Tucker, Jenny; Ollin, Ros

• ISBN13: 9780749440473
• ISBN10: 0749440473
• Edition: 3rd
• Format: Paperback
• Copyright: 2004-09-01
• Publisher: Kogan Page Ltd

Summary

Praise and Reviews '...the plain English guide to the assessment process with excellent examples. I am sure this book will be the standard guide for many years to come.' - Alistair Graham, Former Chairman, Training and Development Lead Body '...the content now reflects the increased demands of the standards and the greater profile that assessment and verification has, compared to then.' - David Morgan, Director of Marketing and Communications, Employment National Training Organisation A best-seller, first published 10 years ago as The NVQ and GNVQ Assessor Handbook, this third edition of an essential book remains a user-friendly, jargon-free guide. All those involved in the assessment of candidates working towards national qualifications require accreditation themselves. Fully revised and in line with the new Learning and Development standards, this highly regarded book provides the fundamental information, practical advice and background knowledge for anyone wishing to obtain the assessor, or internal verifier qualifications. Contents include: the context of NVQ quality assurance overview of key changes affecting the assessment and verification of NVQs knowledge assessment for assessors and internal verifiers requirements for assessors using a range of methods and observational assessors requirements for internal verifiers assessment and internal verification in practice tips for candidates The NVQ Assessor and Verifier Handbook illustrates how to perform efficiently, by giving practical advice on the assessor and verifier awards to both candidates and trainers.

Author Biography

Jenny Tucker was a Senior Lecturer in Training and Development at Sheffield College. She is currently an independent consultant Ros Ollin is a Principal Lecturer in Post-Compulsory Education and Training at the University of Huddersfield

Table of Contents

Foreword	vii
Preface	ix
Acknowledgements	xiii
Abbreviations	xv
PART 1 KNOWLEDGE REQUIREMENTS
Introduction: The Background to NVQs and to the Assessor and Verifier Awards	3	(12)
Background to NVQs	4	(1)
Key features of NVQs	5	(3)
Key Skills	8	(1)
Modern Apprenticeships, Technical Certificates and Craft Certificates	9	(1)
Objections to NVQs	10	(5)
1 The Organizations Involved in the Development and Delivery of National Standards	15	(9)
The regulatory authorities and the Learning and Skills Council	15	(2)
The role of NTOs and awarding bodies in the development of national standards and NVQs	17	(2)
Choosing an awarding body	19	(1)
Accredited centres	20	(3)
Summary	23	(1)
2 Assessment: Procedures, Knowledge and Skills Needed to Perform the Roles	24	(16)
Types of assessment	25	(3)
Methods of assessment	28	(11)
Summary	39	(1)
3 The Processes Involved in Assessing NVQs and Short/Mini-awards	40	(18)
Assessment as part of the training cycle	40	(2)
The NVQ assessment process	42	(15)
Summary	57	(1)
4 The People: Key Roles in the NVQ Assessment Process	58	(17)
Assessment systems	58	(1)
Key roles in assessment and verification	58	(3)
Roles and responsibilities of participants in the process	61	(6)
Skills with people	67	(2)
Occupational competence and continuous professional development	69	(2)
Summary	71	(4)
PART 2 THE REQUIREMENTS OF THE STANDARDS
Introduction: Assessment and Verification in Practice: How to Use the Step-by-Step Guides	75	(5)
The standards	76	(1)
A1 and A2	76	(1)
V1	77	(3)
5 Guide to Unit A1: Assess Candidates Using a Range of Methods	80	(17)
A1.1: Develop plans for assessing competence with candidates	81	(6)
A1.2: Judge evidence against criteria to make assessment decisions	87	(5)
A1.3: Provide feedback and support to candidates on assessment decisions	92	(3)
A1.4: Contribute to the internal quality assurance process	95	(2)
6 Guide to Unit A2: Assess Candidates' Performance through Observation	97	(14)
A2.1: Agree and review plans for assessing candidates' performance	97	(4)
A2.2: Assess candidates' performance against the agreed standards	101	(3)
A2.3: Assess candidates' knowledge against the agreed standards	104	(3)
A2.4: Make an assessment decision and provide feedback	107	(4)
7 Guide to Unit V1: Conduct Internal Quality Assurance of the Assessment Process	111	(15)
V1.1: Carry out and evaluate internal assessment and quality assurance systems	112	(3)
V1.2: Support assessors	115	(3)
V1.3: Monitor the quality of assessors' performance	118	(4)
V1.4: Meet external quality assurance requirements	122	(4)
8 Guide to Unit V2: Conduct External Quality Assurance of the Assessment Process	126	(7)
V2.1: Monitor the internal quality assurance process	127	(1)
V2.2: Verify the quality of assessment	127	(1)
V2.3: Provide information, advice and support on the internal quality assurance of assessment processes	128	(1)
V2.4: Evaluate the effectiveness of external quality assurance of the assessment process	128	(5)
PART 3 GETTING YOUR AWARD
Introduction: A Guide for Al, A2 and V1 Candidate-assessors and Candidate-verifiers	133	(2)
9 Preparing and Planning for Assessment	135	(18)
Induction	135	(3)
Looking at your own work context	138	(5)
Three methods of demonstrating competence	143	(2)
Being questioned	145	(2)
Specifications, sources of and purposes of evidence	147	(3)
Your assessment plan	150	(1)
The next step	151	(1)
Summary	152	(1)
10 Tips for a Stress-free Process for Demonstrating Your Competence	153	(11)
Process	153	(1)
The portfolio	154	(1)
Paperless portfolios	155	(1)
Saving your time	155	(2)
Accessibility and legibility	157	(1)
Formats for presentation for summative evidence	158	(3)
Ensuring that your evidence covers the standards	161	(1)
Quality assurance of your evidence	162	(1)
A final word	163	(1)
Summary	163	(1)
Appendix 1: Qualification Structures for S/NVQs in Learning and Development	164	(7)
Appendix 2: The NVQ Code of Practice Tariff of Sanctions	171	(2)
Appendix 3: Learning and Development Assessment Strategy	173	(5)
Appendix 4: Frequently asked questions from the Employment National Training Organisation Web site	178	(3)
Appendix 5: Certificate Awards in Learning and Development	181	(4)
Appendix 6: Employment National Training Organisation Learning and Development Catalogue	185	(2)
Glossary	187	(9)
Supporting Materials	196	(5)
Index	201