9780073121666

Operations Management for Competitive Advantage with Student DVD

by
  • ISBN13:

    9780073121666

  • ISBN10:

    0073121665

  • Format: Hardcover
  • Copyright: 5/5/2005
  • Publisher: McGraw-Hill/Irwin
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

Chase, Jacobs and Aquilano: Operations Management for Competitive Advantage, 11/e (CJA) provides a current and thorough introduction to the concepts, processes, and methods of managing and controlling operations in manufacturing or service settings. The text provides comprehensive coverage, from high-tech manufacturing to high touch services with a balanced treatment. Chase, Jacobs, and Aquilano also thoroughly integrates and discusses current issues such as globalization; supply chain strategy, E-business, and ERP. The concepts are illustrated by using abundant real world examples, articles, illustrations, problems and cases. Technology is integral to the success of this course, as such, CJA also provide students and instructors with an innovative array of leading edge technology learning and teaching tools.

Table of Contents

CONTENTS IN BRIEF

SECTION ONE OPERATIONS STRATEGY AND MANAGING CHANGE

1 Introduction to the Field

2 Operations Strategy and Competitiveness

Technical Note 2 Optimizing the Use of Resources with Linear Programming

3 Project Management

4 Product Design

Technical Note 4 Learning Curves

SECTION TWO PROCESS SELECTION AND DESIGN

5 Process Analysis

Technical Note 5 Job Design and Work Measurement

6 Manufacturing Process Selection and Design

Technical Note 6 Facility Layout

7 Service Process Selection and Design

Technical Note 7 Waiting Line Management

8 Quality Management: Focus on Six Sigma

Technical Note 8 Process Capability and Statistical Quality Control

9 Operations Consulting and Reengineering

SECTION THREE SUPPLY CHAIN DESIGN

10 Supply Chain Strategy

11 Strategic Capacity Management

Technical Note 11 Facility Location

12 Lean Production

SECTION FOUR PLANNING AND CONTROLLING THE SUPPLY CHAIN

Managerial Briefing Enterprise Resource Planning Systems

13 Forecasting

14 Aggregate Sales and Operations Planning

15 Inventory Control

16 Material Requirements Planning

17 Operations Scheduling

Technical Note 17 Simulation

18 Synchronous Manufacturing and Theory of Constraints

SUPPLEMENTS

A Financial Analysis

B Operations Technology

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