9780130555038

Operations Management

by ;
  • ISBN13:

    9780130555038

  • ISBN10:

    0130555037

  • Edition: 6th
  • Format: Hardcover
  • Copyright: 7/1/2000
  • Publisher: Pearson College Div
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List Price: $128.00

Summary

These texts provide students with a state-of-the-art overview of operations management. The goal of these texts is to show the fundamental principles of operations and how they relate to effectively producing goods and services. New chapters on Operations Technology, the Internet, and ERP) and E-Commerce and Operations! A free CD-ROM is packaged with every book and comprehensive web site support is provided.

Table of Contents

PART ONE INTRODUCTION TO OPERATIONS MANAGEMENT
Operations and Productivity
1(28)
Operations Strategy for Competitive Advantage
29(24)
Operations in a Global Environment
53(22)
Forecasting
75(54)
PART TWO DESIGNING OPERATIONS
Design of Goods and Services
129(38)
Managing Quality
167(64)
Statistical Process Control
197(34)
Process Strategy and Capacity Planning
231(68)
Operations Technology, the Internet, and ERP
279(20)
Location Strategies
299(34)
Layout Strategy
333(46)
Human Resources and Job Design
379(52)
Work Measurement
407(24)
PART THREE MANAGING OPERATIONS
Supply-Chain Management
431(40)
E-commerce and Operations Management
457(14)
Inventory Management
471(66)
Just-in-Time Systems
515(22)
Aggregate Planning
537(34)
Material Requirements Planning (MRP)
571(42)
Short-Term Scheduling
613(42)
Project Management
655(42)
Maintenance and Reliability
697(20)
PART FOUR QUANTITATIVE MODULES
Decision-Making Tools
717(22)
Linear Programming
739(36)
Transportation Models
775(26)
Waiting-Line Models
801(32)
Learning Curves
833(16)
Simulation
849
Appendices A1
Indices I1

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