Preface | xv | ||||
PART I THE STRATEGIC IMPORTANCE OF OPERATIONS | 1 | (74) | |||
|
1 | (30) | |||
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31 | (26) | |||
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57 | (18) | |||
PART II DESIGNING THE OPERATING SYSTEM | 75 | (190) | |||
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75 | (42) | |||
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117 | (42) | |||
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159 | (38) | |||
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197 | (18) | |||
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215 | (50) | |||
PART III MANAGING THE SUPPLY CHAIN | 265 | (346) | |||
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265 | (56) | |||
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321 | (12) | |||
|
333 | (58) | |||
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391 | (34) | |||
|
425 | (28) | |||
|
453 | (38) | |||
|
491 | (18) | |||
|
509 | (1) | |||
|
509 | (30) | |||
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539 | (42) | |||
|
581 | (30) | |||
PART IV ENSURING QUALITY | 611 | (192) | |||
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611 | (60) | |||
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671 | (40) | |||
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711 | (10) | |||
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721 | (34) | |||
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755 | (48) | |||
Epilogue | 803 | (2) | |||
Appendix A---Normal Curve Areas | 805 | (1) | |||
Solutions to Selected Odd-Numbered Problems | 806 | (9) | |||
Index | 815 |