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Table of Contents
Section One Strategy 1. Introduction to the Field 2. Operations and Supply Strategy 2A Product Mix Problem/Linear Programming 3. Project Management 4. Product and Service Design Section Two Processes 5. Strategic Capacity Management 5A - Learning Curves 6. Process Analysis 6A Job Design and Work Measurement 7. Manufacturing Processes 7A Manufacturing Process Design 8. Service Processes 8A - Waiting Line Analysis 9. Six-Sigma Quality 9A - Process Capability and SPC Section Three Supply Chains 10. Strategic Sourcing 10A - Facility Location Analysis) 11. Logistics 11A Supply Chain Network Analysis 12. Lean Manufacturing Section Four Enterprise Resource Planning Systems 13. Demand Management 14. Sales and Operations Planning 15. Inventory Control 16. Material Requirements Planning 17. Scheduling 17A Simulation 18. Constraint Management Supplements A. Financial Analysis B. Operations Technology Appendices A. Answers to Selected Problems B. Learning Curve Tables C. Present Value Table D. Negative Exponential Distribution: Values of E. Areas of the Cumulative Standard Normal Distribution