Opportunities and Challenges of Workplace Diversity

by Canas, Kathryn; Sondak, Harris

• ISBN13: 9780132953511
• ISBN10: 013295351X
• Edition: 3rd
• Format: Paperback
• Copyright: 2012-12-22
• Publisher: Pearson

Summary

Directed primarily toward undergraduate business majors, this text also provides practical content to current and aspiring industry professionals. Opportunities and Challenges of Workplace Diversityteaches readers to uncover and understand the complexities of managing diversity through a unique dialogue of opportunity. Through its three-tiered structure this text effectively explains the complexities of managerial and legal aspects in workplace diversity; presents examples of positive and negative management methods; encouragesreaders to develop a set of skills they will need when managing diversity in their careers.

Table of Contents

 

I. UNCOVERING THE COMPLEXITIES OF WORKPLACE DIVERSITY

1. Diversity in the Workplace: A Theoretical and Pedagogical Perspective

2. Diversity in the Workplace: A Legal Perspective

3. An Integrated Approach to Managing Diversity in Organizations

4. Exemplary Diversity Leaders and Organizations

Case Study: Diversity as Strategy, By David A. Thomas

II.  MANAGING AND MISMANAGING: CASE STUDIES ON AMERICAN BUSINESSES

5. Gender  

Case Study: Augusta National Golf Club: Membership for Women or Staying the Course? By Ray B. Swart, Ashish K. Singh, and Andrew Nelson under the supervision of James S. O’Rourke

Case Study: Mothers Work Inc.: Brand Image and Accusations of Employment Discrimination, By Carolyn E. Billick and Lusiena H. C. Wong under the supervision of James S. O’Rourke

6. Race and National Origin

Case Study:  The Classic Look of Discrimination: Abercrombie & Fitch’s Struggle to Manage Diversity, By Kathryn A. Cañas and Jacob K. Sorensen

Case Study Response: Abercrombie and Fitch’s Story of Transformational Work, By Todd Corley

Case Study: Making the Cut or On the Ropes: A Play-by-Play Analysis of Diversity and Sports in the NFL, NASCAR, PGA, and NBA, By Kathryn A. Cañas, Jen Lair, and Jacob Bowman

Case Study: Texaco, Inc.: Racial Discrimination Suit (A), By Tanya Goria, DeWayne Reed, and Dan Skendzel under the supervision of James S. O’Rourke

Case Study: Texaco, Inc.: Racial Discrimination Suit (B), By Tanya Goria, DeWayne Reed, and Dan Skendzel under the supervision of James S. O’Rourke

Case Study: Denny’s Restaurants: Creating a Diverse Corporate Culture (A), By M. Jennifer Abes, W. Brent Chism, and Thomas F. Sheeran under the supervision of James S. O’Rourke

Case Study: Denny’s Restaurants: Creating a Diverse Corporate Culture (B), By M. Jennifer Abes, W. Brent Chism, and Thomas F. Sheeran under the supervision of James S. O’Rourke

7. Age  

Case Study: AT&T, Age Discrimination, and the EEOC, by James Oliver

Case Study: Asleep at the Wheel: Ford Motor Company’s Exclusion of the Older Worker, By Kathryn A. Cañas and Harris Sondak

8. Religion and Spirituality

Case Study: Purity of Spirit: Tom’s of Maine, Adapted by Kathryn A. Cañas and Harris Sondak from a case written by Edmund R. Gray

9. Sexual Orientation and Gender Identity

Case Study: The Cracker Barrel Restaurants, By John Howard

Case Study: Nike and the LGBT Community: Diversity + Inclusion = A Successful Brand, By James Oliver

Case Study: When Steve Becomes Stephanie, By Loren Gary and Brian Elliot

10. Disabilities

Case Study: In the Eye of the Perfect Storm: Creating Accessibility–IBM, GM, and CISCO, By  Kathryn A. Cañas and Harris Sondak

 

III. EXERCISES: DEVELOPING THREE ESSENTIAL SKILLS

11. Analyzing Self

12. Understanding Difference

13. Assessing Organizations