Organizational Behavior: Improving Performance and Commitment in the Workplace Organizational Behavior

by Colquitt, Jason; Wesson, Michael; LePine, Jeffrey

• ISBN13: 9780073530086
• ISBN10: 0073530085
• Edition: 1st
• Format: Hardcover
• Copyright: 2008-01-08
• Publisher: McGraw-Hill/Irwin

Summary

Colquitt, Organizational Behavior: Improving Performance and Commitment in the Workplaceprovides a fresh modern look at Organizational Behavior with scientifically proven models and theories. Research onlearning motivationhas shown that students learn more when they have anintrinsic interest in the topic. This prompted the Colquitt team to create an OB text to using a more informal conversational style and use of company examples students will be familiar with and find compelling, thus helping to stimulate interest. Each chapter includes special features designed to "bring OB to life."Chapters open around an integrative modelthat provides students with a roadmap of the course, showing them where they have been and where they are going. IMPORTANT NOTE: The introductory section of Colquitt contains two chapters not found in the beginning of other books:Job PerformanceandOrganizational Commitment.Why this is important? Being good at one's job and wanting to stay with one's employer are critical concerns for employees and managers alike. This book takes on a unique approach highlighting the concepts of PEFORMANCE and COMMITMENT at the beginning of the book. After describing these topics in detail, every remaining chapter in the book links back to the theory of performance and commitment. From this organization, students can better appreciate the practical relevance of organizational behavior concepts.

Table of Contents

Introduction to Organizational Behavior

What is Organizational Behavior?

Organizational Behavior defined Historical review of the rise of OB and related fields of study Introduction of an integrative model of OB

Job Performance

The costs of poor performance Task performance Adaptability Citizenship behavior Counterproductive behavior

Organizational Commitment

The costs of employee turnover Organizational commitment Psychological withdrawal (daydreaming, moonlighting, loafing) Physical withdrawal (tardiness, absenteeism, quitting)

Individual Mechanisms

Job Satisfaction

Job satisfaction defined Values Emotions Mood Job Characteristics

Stress

Stress defined Job stressors Symptoms of strain Stress management principles

Motivation

Need theories Intrinsic motivation Expectancy theory Equity theory Goal setting theory

Trust, Justice and Ethics

Trustworthiness and trust Organizational justice Psychological contracts Codes of ethics

Learning and Decision Making

Learning processes Goal orientation Stereotypes Attribution theory Heuristics and biases Decision making models

Individual Characteristics

Personality and Cultural Values

Personality Cultural Variables

Ability

Abilities Experience Interests

Group Mechanisms

Team Characteristics

Defining groups and teams Interdependence Types of teams Group composition Stages of development Roles and norms

Team Processes

Process loss and process gain Social loafing Communication Conflict Cohesiveness Collective efficacy Decision-making errors Conformity Groupthink Brainstorming

Leadership: Power and Influence

Types of power Influence tactics Politics

Leadership: Traits, Styles and Behaviors

Leader traits Leader behaviors Leader styles Situational models Transformational models

Organizational Mechanisms

Organizational Structure

Dimensions of structure Structural forms Determinants of structure Technology

Organizational Culture

Cultural artifacts Culture types Culture change Socialization

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