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Organizational Behavior knowledge is for everyone and not just traditional managers. The new reality is that people in organizations -sales representatives, accountants, technicians, nurses, etc. - are assuming more responsibilities as companies remove layers of bureaucracy and give teams more autonomy over their work. McShane/VonGlinow's Organizational Behavior, 2/e helps every employee make sense of organizational behavior and gives him or her the tools to work more effectively within organizations. McShane/VonGlinow's Organizational Behavior text helps students understand and influence behavior in organizations by showing the connection between contemporary OB theories and actual events in organizations. This theory-practice link relies on real life examples to help students understand OB concepts. Anecdotes and stories effectively communicate the relevance and excitement of OB by bringing abstract concepts closer to reality. The new and improved 2nd Edition features such hot topic areas as: workplace bullying, adaptive cultures, personal career development,