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This is a new, accessible and engaging textbook written by academics who also work as consultants with organizations undergoing change. It offers a unique combination of rigorous theoretical exploration together with practical insights from working with those who are actually responsible formanaging change. It aims to offer both breadth and depth, helping you to navigate the landscape of change and, in order to do so, looks at organizational change from multiple perspectives rather than being firmly wedded to one. It is designed for students and practitioners of of organizationalchange, particularly upper- level undergraduate students and Masters level programmes (including MBAs). The authors tackle the key issues in this field, such as why change happens, what changes, and how change is achieved. The book takes a fresh approach to organizational change through a coherent, logical, yet challenging framework, helping you to appreciate and question both theory and practice.Each chapter has recent case studies and reflective exercises to illustrate key themes and encompasses the emotional and psychological dimensions of change, dealing with culture, politics and organizational learning, as well as reviewing a range of current change methodologies.
Table of Contents
PART A: The Change Process
2. Causes of change
3. Intentions and realities of change
4. Emotions of change
5. Sensemaking processes in change
PART B: Perspectives for Understanding Change
6. Change from the perspective of organizational culture
7. Change from the perspective of power, politics and resistance
8. Change from the perspective of organizational learning
PART C: Delivering Change
9. Approaches to change implementation: Directed change
10. Approaches to change implementation: Facilitated change
11. Roles people play in change
12. Communicating change
13. Sustaining Change