Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
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Ken Lloyd, PhD, is a nationally recognized consultant, author, and columnist who specializes in organizational behavior, communication, and management coaching and development.
Part I: When It’s Time to Appraise Your Employees.
Chapter 1: Building Success with Performance Appraisals.
Chapter 2: What Performance Appraisals Do for You and Your Team.
Chapter 3: The Types of Performance Appraisals.
Part II: Working Your Way through the Process.
Chapter 4: Getting Started.
Chapter 5: Gathering and Analyzing the Data.
Chapter 6: Running a Productive Appraisal Session.
Chapter 7: Avoiding the Most Common Mistakes.
Chapter 8: Following Up.
Part III: Phrases and Expressions That Work.
Chapter 9: The Best Phrases for Quality and Quantity of Work.
Chapter 10: The Best Phrases for Communication and Interpersonal Skills.
Chapter 11: The Best Phrases for Planning, Administration, and Organization.
Chapter 12: The Best Phrases for Leadership.
Chapter 13: The Best Phrases for Job Knowledge and Expertise.
Chapter 14: The Best Phrases for Attitude.
Chapter 15: The Best Phrases for Ethics.
Chapter 16: The Best Phrases for Creative Thinking.
Chapter 17: The Best Phrases for Self-Development and Growth.
Part IV: The Part of Tens.
Chapter 18: The Top Ten Words to Include in a Performance Appraisal.
Chapter 19: The Top Ten Behaviors Meriting Special Recognition.
Index.
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.