Performance Measurement: Current Perspectives and Future Challenges

by Bennett,Winston

• ISBN13: 9780805836967
• ISBN10: 0805836969
• Edition: 1st
• Format: Hardcover
• Copyright: 2006-05-09
• Publisher: Psychology Pres

Summary

Over the course of the past few years, teaching, research, and practice has underscored the importance of performance measurement and criterion development as topics of great interest, considerable debate, and some misunderstanding. It has also become clear that the field needs to address a compendium of research, applications, and issues. Performance Measurement: Current Perspectives and Future Challenges brings together internationally recognized leaders in the field and each examines the subject matter in a way that has never been done--focusing on the dynamic nature of work and the tremendous demands being placed on assessment and measurement as core organizational activities. It also uniquely uses their expertise to provide critical pointers to not only the practical implications of work in the field, but also to the new and continuing issues to be addressed and research to be conducted. The book will be useful to both scientists and practitioners.

Author Biography

Winston Bennett, Jr. is a Senior Research Psychologist with the Warfighter Readiness Research Division of the Human Effectiveness Directorate of the Air Force Research Laboratory. He is a Fellow of the American Psychological Association. His research interests include training needs assessment methods, training systems design and evaluation, individual and team performance measurement and modeling, and skill decay and retention. He received his Ph.D. in industrial/organizational psychology from Texas A&M University in 1995.

Charles E. Lance received his Ph.D. in psychology from the Georgia Institute of Technology and is now Professor of I/O psychology and Chair of the Applied Psychology Program at The University of Georgia. His work in the areas of measurement and prediction of performance, research methods, and structural equation modeling has appeared in such journals as Psychological Methods, Organizational Research Methods, Journal of Applied Psychology, Organizational Behavior and Human Decision Processes, Journal of Management and Multivariate Behavioral Research. Dr. Lance is a Fellow of the Society for Industrial and Organizational Psychology (SIOP) and the American Psychological Association and is former President of the Atlanta Society for Applied Psychology. He is currently Associate Editor of Organizational Research Methods, and has served on the editorial boards of Personnel Psychology, Group & Organization Management, and Human Resource Management Review.
David J. Woehr is a Professor at The University of Tennessee Industrial and Organizational Psychology program. He is a fellow of the Society for Industrial and Organizational Psychology and the American Psychology Society. His research focusing on performance measurement, managerial assessment centers, and work ethic often appears in outlets such as the Journal of Applied Psychology, the Journal of Management and the Journal of Vocational Behavior. He received his Ph.D. in industrial/organizational psychology from the Georgia Institute of Technology in 1988.

Table of Contents

Series Foreword	vii
Preface	ix
About the Contributors	xi
1 Introduction	1	(8)
Winston Bennett, Jr., Charles E. Lance, and David J. Woehr
I: PROBLEMS, PROSPECTS, AND CONTINUING ISSUES
2 Problems of Criteria in Industrial and Organizational Psychology: Progress, Problems, and Prospects	9	(40)
James T. Austin and Timothy R. Crespin
3 Evaluation of Alternative Perspectives on Source Effects in Multisource Performance Measures	49	(28)
Charles E. Lance, Dirk Baxter, and Robert P. Mahan
4 Performance Measurement Reconsidered: An Examination of Frequency Estimation as a Basis for Assessment	77	(36)
Jeffrey S. Kane and David J. Woehr
II: MODELS OF PERFORMANCE
5 The U.S. Joint-Service Job Performance Measurement Project	113	(28)
Deirdre J. Knapp
6 Citizenship Performance: An Integrative Review and Motivational Analysis	141	(34)
Mary Ann Hanson and Walter C. Borman
7 General Models of Job Performance: Theory and Practice	175	(30)
Travis Tubré, Winfred Arthur, Jr., and Winston Bennett, Jr.
8 Understanding Multiteam System Functioning	205	(22)
Cristina C. Williams and Robert P. Mahan
III: CHALLENGES IN APPLIED MEASUREMENT
9 Measurement Performance in a Cross-Cultural Context	227	(18)
Paula M. Caligiuri
10 Measuring Team Performance "In the Wild": Challenges and Tips	245	(28)
Eduardo Solos, C. Shown Burke, and Jennifer E. Fowlkes
11 Leveraging Distributed Systems to Enable Job Redesign: Performance Criteria in the Electronic Age	273	(24)
George M. Alliger
12 Applied Measurement: Practical Issues and Challenges	297	(24)
Scott I. Tannenbaum
IV: CONCLUSIONS AND RECOMMENDATIONS FOR RESEARCH AND PRACTICE
13 Unifying Perspectives: The Criterion Problem Today and Into the 21st Century	321	(18)
Jim Farr and Rick Jacobs
Author Index	339	(16)
Subject Index	355