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9780446394680

Positively Outrageous Service

by
  • ISBN13:

    9780446394680

  • ISBN10:

    0446394688

  • Edition: Reprint
  • Format: Paperback
  • Copyright: 1994-04-01
  • Publisher: Grand Central Pub
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List Price: $14.95

Summary

A business consultant and service guru details how to really prosper in today's tough business world by providing service above and beyond the call of duty. In this dynamic, fascinating book, T. Scott Gross shows how anyone can take customer service to a whole new level every day of the year using creative methods.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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