Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
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Preface | p. vii |
Acknowledgments | p. xi |
About the Authors | p. xv |
Cost Reduction Strategies | p. 1 |
Business Applications | p. 4 |
Technical Infrastructure | p. 12 |
IT Processes | p. 18 |
IT Organization | p. 28 |
Key Points to Remember | p. 32 |
The Budgeting Process | p. 35 |
Budget | p. 36 |
Financial Options | p. 40 |
Communication | p. 44 |
Perspective | p. 56 |
Key Points to Remember | p. 57 |
The Cost Reduction Project | p. 59 |
Establish Goals | p. 59 |
Obtain Information | p. 64 |
Analyze | p. 66 |
Identify and Prioritize Actions | p. 69 |
Execute | p. 78 |
Monitor and Improve | p. 80 |
Key Points to Remember | p. 80 |
Business Applications | p. 83 |
Application Portfolio | p. 84 |
Purchasing Application Software Licenses | p. 96 |
Application Maintenance and Support Agreements | p. 108 |
Software Implementation | p. 112 |
Custom Application Development | p. 117 |
Additional Application Options | p. 120 |
Key Points to Remember | p. 122 |
Technical Infrastructure | p. 125 |
Preparing for Infrastructure Reductions | p. 125 |
Overall Infrastructure Strategies | p. 128 |
Data Network | p. 135 |
Voice Network | p. 139 |
Servers | p. 152 |
Storage | p. 161 |
Desktops | p. 163 |
Data Center | p. 170 |
Key Points to Remember | p. 172 |
IT Processes | p. 175 |
Process Overview | p. 176 |
Service Delivery | p. 180 |
Service Support | p. 185 |
Systems Implementation | p. 192 |
Manage Resources | p. 195 |
Manage Business Relationship | p. 207 |
Key Points to Remember | p. 211 |
Organization and People | p. 215 |
Workforce Options | p. 215 |
Organization Size | p. 225 |
Organization Structure | p. 231 |
Employee Benefits and Motivation | p. 235 |
Key Points to Remember | p. 240 |
Overhead and Miscellaneous Costs | p. 241 |
Overhead Costs | p. 241 |
Machines and Equipment | p. 242 |
Training | p. 247 |
Travel | p. 249 |
Meal and Entertainment Expenses | p. 250 |
Other Expenses | p. 251 |
Key Points to Remember | p. 251 |
Communication | p. 253 |
Communicating with the Business | p. 253 |
Communicating with IT | p. 256 |
Key Points to Remember | p. 260 |
Cost Reduction Pitfalls | p. 261 |
Communication and Change Management | p. 261 |
Governance and Business Alignment | p. 265 |
Project Execution | p. 266 |
Cost Reduction Tactics | p. 267 |
Barriers | p. 269 |
Sustaining Culture | p. 270 |
Key Points to Remember | p. 271 |
IT Value | p. 273 |
Definition of Value | p. 274 |
Components for Value Generation | p. 277 |
Cost Reduction | p. 279 |
Key Points to Remember | p. 281 |
Conclusion | p. 283 |
Cost Reduction Maturity Model | p. 283 |
Reduction Tactic Summary | p. 285 |
Leadership | p. 290 |
Culture | p. 292 |
Economic Recovery | p. 292 |
Key Points to Remember | p. 293 |
Index | p. 295 |
Table of Contents provided by Ingram. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.