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What version or edition is this?
This is the 14th edition with a publication date of 9/6/2012.
What is included with this book?
- The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any CDs, lab manuals, study guides, etc.
Premium Content Card includes access to the Manager’s Hot Seat Online and self-assessment exercises. Access is also available for purchase online via the Online Learning Center or as a standalone access card. This card is also available in a package with the textbook (ISBN: 9780077976903).