Principles of Risk Management and Patient Safety

by Youngberg, Barbara J.

• ISBN13: 9780763774059
• ISBN10: 0763774057
• Edition: 1st
• Format: Paperback
• Copyright: 2010-08-24
• Publisher: Jones & Bartlett Learning

Summary

Principles of Risk Management and Patient Safety identifies changes in the industry and describes how these changes have influenced the functions of risk management in all aspects of healthcare. The book is divided into four sections. The first section describes the current state of the healthcare industry and looks at the importance of risk management And The emergence of patient safety. it also explores the importance of working with other sectors of the health care industry such as the pharmaceutical and device manufacturers. The last three sections focus on the three main components of the risk managerrs"s responsibility: claims management, risk financing and proactive loss control. The final section touches on solutions for seamless integration between risk management and patient safety functions. Using an integrative approach Principles of Risk Management and Patient Safety offers a comprehensive review of the current issues which formulate the basis of a risk management program and provide the knowledge that a risk manager would be expected to have.

Table of Contents

Section1 THE INTEGRATION OF RISK MANAGEMENT AND PATIENT SAFETY
Chapter1 Risk Management and Patient Safety: The Synergy and the Tension
Chapter2 Integrating Risk Management, Quality Management, and Patient Safety into the Organization
Chapter3 Benchmarking in Risk Management
Chapter4 Risk Management Strategic Planning for a Changing Health Care Delivery System
Chapter5 Setting Up a Risk Management Department
Chapter6 Legislative and Regulatory Issues Impacting Risk Management and Patient Safety
Chapter7 Using Never Events to Reduce Risk and Advance Patient Safety
Chapter8 The Patient Safety and Quality Improvement Act: Tension between Improving Quality of Care and Acknowledging Responsibility for Error
Chapter9 Governance and Board Responsibility to Assure Safety in Health Care Organizations
Chapter10 The Culture of Medicine, Legal Opportunism and Patient Safety
Section2 RISK FINANCING ISSUES
Chapter11 Enterprise Risk Management
Chapter12 Developing an RFP and Selecting and Working with Insurance Service Providers
Chapter13 Premium Allocation
Chapter14 Managing the Risks Associated with Workplace Injury
Section3 CLAIMS MANAGEMENT ISSUES -THE AFTERMATH OF ERROR
Chapter15 Guidelines for In-House Claims Management
Chapter16 Principles for Strategic Discovery
Chapter17 The Mandate for Disclosure Following Medical Error
Chapter18 Disclosure Programs that Work: Case Studies from Three Risk Management Programs
Chapter19 Early Offer Program-What To Do After Disclosure
Chapter20 Criminalization of Health Care Negligence
Chapter21 Preparing For and Limiting Potential Liability for Medical Care Provided During Disaster Events
Section4 PROACTIVE LOSS CONTROL -APPLYING PRINCIPLES OF RISK MANAGEMENT AND PATIENT SAFETY TO CHANGE THE ENVIRONMENT
Chapter22 Creating Systemic Mindfulness by Anticipating, Assessing and Reducing Risks of Healthcare
Chapter23 Risk Management in Selected High Risk Hospital Departments
Chapter24 Engineering Reliability: A Conceptual Framework to Improve Risk Manager Performance and Enhance Patient Safety
Chapter25 Use of Simulation in Risk Management to Advance Patient Safety
Chapter26 Creating a Mindfulness of Patient Safety Among Physicians Through Education
Chapter27 Managing Expectations through Informed Consent
Chapter28 Improving Health Care Literacy to Advance Patient Safety
Chapter29 The Impact of Fatigue on Patient Safety and Risk Management
Chapter30 Managing the Failures of Communication in Health Care Settings
Chapter31 Improving Hand-Off Procedures in Health Care to Reduce Risk and Errors
Chapter32 The Risks and Benefits of Use Email to Facilitate Communication between Providers - Patients
Chapter33 Managing the Risks of Clinical Research