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9780387231723

Process Assessment and ISO/IEC 15504

by
  • ISBN13:

    9780387231723

  • ISBN10:

    0387231722

  • Format: Hardcover
  • Copyright: 2004-11-30
  • Publisher: Springer Nature
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Summary

Process Assessment and ISO/IEC15504: A Reference Book provides the reader with guidance on the emerging ISO/IEC 15504 Process Assessment Standard. This is the first book dedicated to the standard. The standard goes beyond quality audits, to help you assess how well your organization performs. The book provides guidance for readers wishing to understand the power and benefits of a process approach and process assessment. It guides the reader through the various parts of the standard in an understandable and practical manner, grounded upon the people-process-product model.

Author Biography

Han van Loon is an Associate Professor at the International University in Geneva, Switzerland and a Visiting Professor at the Nottingham Trent University in Nottingham, UK.

Table of Contents

Yet another quality standard?p. 5
ISO/IEC 15504 document setp. 23
Meeting the requirements of ISO/IEC 15504p. 27
The measurement frameworkp. 43
Process reference modelsp. 81
Process assessment modelsp. 127
Process lifecycle modelsp. 173
Assessor competence and building assessment teamsp. 203
SW CMM and CMMI relationship to ISO/IEC TR 15504p. 219
ISO/IEC 15504 : a short history and harmonizationp. 253
ISO/IEC CD15504-5 : proposed process assessment modelp. 259
Table of Contents provided by Blackwell. All Rights Reserved.

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