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Table of Contents
Chapter 1: Introduction to MIS
Chapter 2: Business Processes, Information Systems, and Information
PART 2: INFORMATION TECHNOLOGY
Chapter 3: Hardware, Software, and Networks
Chapter 4: Database Processing
PART 3: OPERATIONAL PROCESSES
Chapter 5: Using IS to Improve Processes
Chapter 6: Supporting Processes with ERP Systems
Chapter 7: Supporting the Procurement Process with SAP
Chapter 7 Appendix: SAP Procurement Tutorial
Chapter 8: Supporting The Sales Process with SAP
Chapter 8 Appendix: SAP Sales Tutorial
PART 4: DYNAMIC PROCESSES AND INFORMATION SYSTEMS
Chapter 9: Collaboration Processes and Information Systems
Chapter 10: The Impact of Web 2.0 and Social Media on Business Processes
Chapter 11: Business Intelligence
PART 5: MIS MANAGEMENT PROCESSES
Chapter 12: MIS Management Processes: Process Management, Systems Development, and Security