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9781118604342

Professional Services Marketing How the Best Firms Build Premier Brands, Thriving Lead Generation Engines, and Cultures of Business Development Success

by ; ;
  • ISBN13:

    9781118604342

  • ISBN10:

    1118604342

  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 2013-06-04
  • Publisher: Wiley
  • Purchase Benefits
List Price: $29.95 Save up to $0.90
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Supplemental Materials

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Summary

A proven approach to revenue-generating marketing and client development

Professional Services Marketing is a fully field-tested and research-based approach to marketing and client development for professional services firms. The book, now in its Second Edition, covers five key areas that are critical for firms that want to grow and become more profitable: creating a marketing and growth strategy; establishing a brand and reputation; implementing a marketing communications program; executing lead generation strategies; and developing business by winning new clients. You will also read real-world case studies that illustrate major points, as well as quotes and stories from well-respected professionals in the industry.

  • The Second Edition features new research and updates throughout, including new chapters on social media and online marketing, as well as new case studies and interviews
  • Authors Mike Schultz and John E. Doerr are the coauthors of the Wall Street Journal and Inc. Magazine bestseller Rainmaking Conversations and Professional Services Marketing; Lee W. Frederiksen is coauthor of Online Marketing for Professional Services
  • Will be widely promoted via multiple online routes and direct mail marketing

Firms of any size can use this proven approach to marketing and client development to attract new clients and grow their professional service businesses.

Author Biography

MIKE SCHULTZ is the Co-President of RAIN Group and coauthor of the bestselling Rainmaking Conversations and Professional Services Marketing. He was named the global Top Sales Thought Leader in 2011 by Top Sales Awards. He is also Publisher of RainToday.com, which was named the Top Sales and Marketing Resource Site in 2010 and 2011. He is frequently quoted in news outlets such as Business Week, Inc. magazine, MSNBC, the Huffington Post, and others.

JOHN E. DOERR is the Co-President of RAIN Group and coauthor of Rainmaking Conversations and Professional Services Marketing. John was named the Top Sales Thought Leader in 2011 by Top Sales Awards and has trained thousands of sales professionals, helping them master the complex sale through in-house training and public presentations, both domestically and abroad.

LEE W. FREDERIKSEN, PhD, is Managing Partner at Hinge. He has worked with many global brands, including Anheuser Busch, American Express, Capital One, Monster.com, and Yahoo! Lee has been quoted in Fortune, New York Times, USA Today, Wall Street Journal, Entrepreneur, Business 2.0, and Advertising Age, as well as numerous trade and professional journals.

Table of Contents

Acknowledgements

Introduction

I. Strategy and Planning

Chapter 1 What Marketing Can Do for a Firm

Chapter 2 Marketing Planning

Chapter 3 Keys to Building a Terrible Marketing Strategy

Chapter 4 The Seven Levers of Lead Generation and Marketing Planning

Chapter 5 How to Think about Fees and Pricing

Chapter 6 Don’t Worry about Your Competition (Let Them Worry about You)

II. Focus on Branding

Chapter 7 Brand—What It Is; Why Bother

Chapter 8 Three Elements of Well-Crafted Brand Messaging

Chapter 9 Uncovering Your Key Brand Attributes

Chapter 10 Your Firm, Your Brand

Chapter 11 RAMP Up Your Brand

Chapter 12 Differentiating Your Firm

Chapter 13 Building Brand and Marketing Messages

Chapter 14 On Becoming a Thought Leader

III. Generating and Nurturing Leads

Chapter 15 Content Marketing

Chapter 16 Marketing Communications and Lead Generation Tactics

Chapter 17 Introduction to Lead Generation

Chapter 18 Value and Offers in Lead Generation

Chapter 19 The Case for Sustained Lead Generation and Relationship Nurturing

Chapter 20 Targeting

IV. Making the Sale

Chapter 21 RAIN Selling

Chapter 22 Creating Essential Relationships

Chapter 23 Building a Culture of Business Development Success

Chapter 24 Selling with Hustle, Passion, and Intensity

About RAIN Group

About RainToday.com

About Hinge

About the Authors

Index

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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