Harold Kerzner, Ph.D., is Senior Executive Director for Project, Program and Portfolio Management at International Institute of Learning, Inc. (IIL), a global learning solutions company that conducts training for leading corporations throughout the world.
Preface | p. xi |
Project Management Methodologies | p. 1 |
Lakes Automotive | p. 3 |
Ferris HealthCare, Inc. | p. 5 |
Clark Faucet Company | p. 7 |
Implementation of Project Management | p. 11 |
Kombs Engineering | p. 13 |
Williams Machine Tool Company | p. 15 |
Wynn Computer Equipment (WCE) | p. 17 |
The Reluctant Workers | p. 20 |
Hyten Corporation | p. 22 |
Macon, Inc. | p. 35 |
Continental Computer Corporation | p. 37 |
Goshe Corporation | p. 43 |
Acorn Industries | p. 49 |
MIS Project Management at First National Bank | p. 56 |
Cordova Research Group | p. 70 |
Cortez Plastics | p. 71 |
L. P. Manning Corporation | p. 72 |
Project Firecracker | p. 74 |
Philip Condit and Boeing 777: From Design and Development to Production and Sales | p. 81 |
AMP of Canada (A) | p. 105 |
AMP of Canada (B) (see handout provided by instructor) | |
AMP of Canada (C) (see handout provided by instructor) | |
Lipton Canada | p. 118 |
Riverview Children's Hospital | p. 124 |
The Evolution of Project Management at Quixtar | p. 145 |
Project Management Cultures | p. 151 |
Como Tool and Die (A) | p. 153 |
Como Tool and Die (B) | p. 157 |
Apache Metals, Inc. | p. 160 |
Haller Specialty Manufacturing | p. 162 |
The NF3 Project: Managing Cultural Differences | p. 163 |
An International Project Manager's Day (A) | p. 172 |
An International Project Manager's Day (B) (see handout provided by instructor) | |
An International Project Manager's Day (C) (see handout provided by instructor) | |
An International Project Manager's Day (D) (see handout provided by instructor) | |
Ellen Moore (A): Living and Working in Korea | p. 177 |
Ji'nan Broadcasting Corporation | p. 196 |
Project Management Organizational Structures | p. 205 |
Quasar Communications, Inc. | p. 207 |
Jones and Shephard Accountants, Inc. | p. 212 |
Fargo Foods | p. 216 |
Government Project Management | p. 220 |
Falls Engineering | p. 222 |
White Manufacturing | p. 227 |
Martig Construction Company | p. 229 |
Mohawk National Bank | p. 231 |
Negotiating for Resources | p. 235 |
Ducor Chemical | p. 237 |
American Electronics International | p. 241 |
The Carlson Project | p. 245 |
Project Estimating | p. 247 |
Capital Industries | p. 249 |
Polyproducts Incorporated | p. 251 |
Small Project Cost Estimating at Percy Company | p. 258 |
Cory Electric | p. 259 |
Camden Construction Corporation | p. 263 |
Project Planning | p. 267 |
Greyson Corporation | p. 269 |
Teloxy Engineering (A) | p. 274 |
Teloxy Engineering (B) | p. 276 |
Payton Corporation | p. 277 |
Spin Master Toys (A): Finding a Manufacturer for E-Chargers | p. 279 |
Spin Master Toys (B): A New E-Chargers' Supplier (see handout provided by instructor) | |
Spin Master Toys (C): Keeping E-Chargers' Wings on (see handout provided by instructor) | |
Project Scheduling | p. 293 |
Crosby Manufacturing Corporation | p. 295 |
Project Execution | p. 299 |
The Blue Spider Project | p. 301 |
Corwin Corporation | p. 317 |
Quantum Telecom | p. 329 |
The Trophy Project | p. 331 |
Concrete Masonry Corporation | p. 334 |
Margo Company | p. 343 |
Project Overrun | p. 345 |
The Automated Evaluation Project | p. 347 |
The Rise, Fall, and Resurrection of Iridium: A Project Management Perspective | p. 351 |
Missing Person-Peter Leung | p. 391 |
Zhou Jianglin, Project Manager | p. 399 |
Controlling Projects | p. 403 |
The Two-Boss Problem | p. 405 |
The Bathtub Period | p. 407 |
Ford Motor Co.: Electrical/Electronic Systems Engineering | p. 410 |
Project Risk Management | p. 423 |
The Space Shuttle Challenger Disaster | p. 425 |
The Space Shuttle Columbia Disaster | p. 475 |
Packer Telecom | p. 482 |
Luxor Technologies | p. 484 |
Altex Corporation | p. 488 |
Acme Corporation | p. 492 |
Conflict Management | p. 495 |
Facilities Scheduling at Mayer Manufacturing | p. 497 |
Scheduling the Safety Lab | p. 500 |
Telestar International | p. 502 |
The Problem with Priorities | p. 504 |
Morality and Ethics | p. 507 |
The Tylenol Tragedies | p. 509 |
Managing Scope Changes | p. 537 |
Denver International Airport (DIA) | p. 539 |
Wage and Salary Administration | p. 583 |
Photolite Corporation (A) | p. 585 |
Photolite Corporation (B) | p. 588 |
Photolite Corporation (C) | p. 591 |
Photolite Corporation (D) | p. 596 |
First Security Bank of Cleveland | p. 602 |
Jackson Industries | p. 605 |
Time Management | p. 609 |
Time Management Exercise | p. 611 |
Industry Specific: Construction | p. 635 |
Construction Company | p. 637 |
The Lyle Construction Project | p. 647 |
Hong Kong and Shanghai Banking Corporation Limited: Hong Kong Bank Headquarters (A) | p. 657 |
Hong Kong and Shanghai Banking Corporation Limited: Hong Kong Bank Headquarters (B) (see handout provided by instructor) | |
Hong Kong and Shanghai Banking Corporation Limited: Hong Kong Bank Headquarters (C) (see handout provided by instructor) | |
Hong Kong and Shanghai Banking Corporation Limited: Hong Kong Bank Headquarters (C1) (see handout provided by instructor) | |
Index | p. 677 |
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