Psychological Consultation and Collaboration : Introduction to Theory and Practice

by Brown, Duane; Pryzwansky, Walter B.; Schulte, Ann C.

• ISBN13: 9780205411795
• ISBN10: 0205411797
• Edition: 6th
• Format: Hardcover
• Copyright: 2006-01-01
• Publisher: Allyn & Bacon

Summary

Psychological Consultation and Collaborationoutlines the major theoretical approaches to consultation and collaboration and offers concrete ideas about the processes as well as techniques and strategies for use in collaboration and consultation. This comprehensive book devotes two chapters to specific consultees: parents and teachers. Additional chapters deal with consultation in organizations, the consultee, the consultant, and the use of data and information to inform the consultation process. This 6th edition includes significant new information regarding collaboration and a completely rewritten chapter on behavioral consultation. The assessment model incorporated into the behavioral consultation and collaboration chapter follows the federal guidelines for assessment and intervention for exceptional children and includes material that can be used with all students. Cross-cultural concepts have been incorporated throughout the book. New information includes the influence of cultural values on the consultation and collaboration process, differences in verbal and non-verbal communication in the major cultural groups in the US, and tips for using this information in cross-cultural work.

Table of Contents

Preface	xv
Introduction to Consultation and Collaboration	1	(24)
Goal of the Chapter	1	(1)
Chapter Preview	1	(1)
Defining Consultation and Collaboration	1	(3)
Consultation Defined	4	(4)
Consultation Contrasted to Other Helping Relationships	6	(2)
Other Issues	8	(9)
Terminology	8	(1)
Lack of True Theories	8	(2)
Dimensions of Collaboration at the Systems Level	10	(1)
What Collaboration Is Not	11	(1)
History of Consultation and Collaboration	12	(1)
Cultural Assumptions of Consultation and Collaboration	13	(4)
Interventions Utilized by Human Resource Workers	17	(1)
The Perspective of This Book	18	(1)
The Remainder of the Book	19	(1)
Summary	19	(1)
Tips for the Practitioner	20	(1)
Review Questions	20	(1)
References	20	(5)
Mental Health Consultation	25	(30)
Goal of the Chapter	25	(1)
Chapter Preview	25	(1)
Roots of Mental Health Consultation	25	(2)
Basic Concepts in Mental Health Consultation	27	(2)
Definition of Consultation	27	(1)
Fundamental Assumptions in Mental Health Consultation	28	(1)
The Consultation Process	29	(3)
Building a Relationship with a Consultee Institution	29	(1)
Establishing Relationships with Consultees	30	(1)
Assessment	30	(1)
Interventions	31	(1)
Follow-Up and Evaluation	31	(1)
Types of Mental Health Consultation	32	(10)
Client-Centered Case Consultation	32	(1)
Consultee-Centered Case Consultation	33	(4)
Theme Interference	37	(2)
Program-Centered Administrative Consultation	39	(2)
Consultee-Centered Administrative Consultation	41	(1)
Resistance in Mental Health Consultation	42	(1)
Further Developments in the Mental Health Consultation Model	42	(7)
Research on the Mental Health Consultation Model	42	(1)
Modifications to Mental Health Consultation	43	(1)
Mental Health Consultation in the Schools	44	(2)
A Multicultural Adaptation of Consultee-Centered Consulutation	46	(1)
Beyond Mental Health Consultation	47	(1)
Implications for Practice	48	(1)
Summary	49	(1)
Tips for the Practitioner	49	(1)
Review Questions	50	(1)
References	50	(3)
Answers to Learning Exercises	53	(2)
Behavioral Consultation and Collaboration	55	(28)
Goal of the Chapter	55	(1)
Chapter Preview	55	(1)
A Behavioral---Eclectic Model: Foundations	56	(1)
A Behavioral---Eclectic Model: The Relationship	57	(1)
A Behavioral---Eclectic Model: Identifying the Client's Problem	58	(8)
Direct Assessment	60	(1)
Indirect Assessment	60	(2)
Other Sources of Assessment Data	62	(4)
The Interventions Process	66	(10)
Establishing Objectives	66	(2)
Interventions	68	(8)
Monitoring and Evaluation	76	(3)
Resistance	76	(1)
Cultural Limitations	77	(1)
Status of Behavioral--Eclectic Consultationand Collaboration	78	(1)
Summary	79	(1)
Tips for the Practitioner	80	(1)
Review Questions	80	(1)
References	80	(2)
Answers to Learning Exercises	82	(1)
Adlerian Consultation	83	(14)
Goal of the Chapter	83	(1)
Chapter Preview	83	(1)
Background	83	(1)
Adlerian Theory	84	(2)
The Emergence of Personality	85	(1)
Consultation	86	(5)
Preventive Approaches	86	(4)
Remedial Strategies	90	(1)
The Consultation Process	91	(2)
Relationship	91	(1)
Assessment	91	(1)
Goal Setting and Intervention	91	(1)
Follow-Up Sessions and Termination	92	(1)
Resistance	92	(1)
Cultural Limitations	93	(1)
Empirical Support	93	(2)
Summary	95	(1)
Tips for the Practitioner	95	(1)
Review Questions	95	(1)
References	95	(1)
Answers to Learning Exercises	96	(1)
Facilitating Systemic Change Through Consultation and Collaboration	97	(32)
Goals of the Chapter	97	(1)
Chapter Preview	97	(1)
Principles of Systems Theory	98	(1)
Systems Principles and Organizational Functioning	98	(4)
Practical Advice for Consultants and Collaborators	102	(8)
Expectations about People and Organizations	102	(1)
Avoiding the Ouroboros Effect: Unintended Consequences	102	(1)
Remember Peer's Law	103	(1)
Work toward Cultural Change	104	(1)
Organizational Variables Will Affect the Process	104	(3)
Advice for Internal and External Consultants and Collaborators	107	(3)
Organizational Development Consultation	110	(11)
The Entry Process	110	(1)
Diagnosis: Some General Considerations	111	(1)
Diagnosis: A Systems Perspective	112	(4)
Goal Setting and Intervention	116	(4)
Selecting an Approach	120	(1)
Resistance	120	(1)
Evaluation and Termination	120	(1)
A Collaborative Problem-Solving Approach to Educational Restructuring	121	(5)
Beginning the Restructuring Process	122	(1)
Forming the Collaborative Team	122	(1)
Training Team Members to Be Collaborators, Role Taking, and Team Building	122	(1)
Developing a Vision for the School	123	(1)
Audit the System	123	(1)
Selecting a Strategy	124	(1)
Develop a Strategic Plan	124	(1)
Implementation	125	(1)
Developing Collaborative Partnerships in the Home and Community	125	(1)
Evaluation of TQE Schools	126	(1)
Summary	126	(1)
Tips for the Practitioner	126	(1)
Review Questions	126	(1)
References	127	(1)
Answers to Learning Exercises	128	(1)
Consultation Stages and Processes	129	(36)
Goal of the Chapter	129	(1)
Chapter Preview	129	(1)
Stages of Consultation	129	(19)
Entry into the Organization	130	(5)
Initiation of a Consulting Relationship	135	(2)
Assessment	137	(4)
Problem Definition and Goal Setting	141	(2)
Strategy Selection	143	(3)
Implementation	146	(1)
Evaluation	147	(1)
Termination	148	(1)
Interpersonal Processes	148	(10)
Overview of Carkhuff's Model of Helping	149	(1)
Establishing the Consultation Relationship	150	(3)
Facilitating Consultee Understanding	153	(3)
Facilitating Action	156	(2)
Culturally Sensitive Consultation	158	(1)
Summary	158	(1)
Tips for the Practitioner	159	(1)
Review Questions	159	(1)
References	159	(4)
Answers to Learning Exercises	163	(2)
The Skills and Characteristics of Consultants and Collaborators	165	(18)
Goal of the Chapter	165	(1)
Chapter Preview	165	(1)
Culturally Competent Consultants and Collaborators	166	(2)
Becoming Culturally Competent	166	(1)
Developing a Cross-Cultural Consultation Style	167	(1)
Other Characteristics and Skills of Consultantsand Collaborators	168	(9)
Prerelationship/Preentry and Entry	170	(1)
Relationship Skills	170	(2)
Consultants and Collaborators as Problem Solvers: General Considerations	172	(2)
Cultural Issues in Decision Making	174	(1)
Problem Identification and Goal Setting	175	(1)
Intervention Selection and Implementation	176	(1)
Evaluation and Termination	177	(1)
Needed Research	177	(2)
Summary	179	(1)
Tips for the Practitioner	179	(1)
Review Questions	179	(1)
References	179	(3)
Answers to Learning Exercises	182	(1)
The Consultee as a Variable	183	(22)
Goal of the Chapter	183	(1)
Chapter Preview	183	(1)
Expectations and Preferences of the Consultee	184	(4)
Expectations	184	(1)
Preferences	185	(3)
Consultee Characteristics Affecting Process	188	(8)
Experience	188	(1)
Perceptions of Consultants' Styles	188	(1)
Ethnic Background	189	(2)
Consultees' Perceptions of Consultants	191	(1)
The Consultee as Problem Solver	192	(1)
Personality	192	(2)
Affect: Emotional State of the Consultee	194	(2)
Consultee Training	196	(3)
Training as an Objective of Consultation	197	(1)
Professional Development Training	198	(1)
Some Final Thoughts on Training	198	(1)
Summary	199	(1)
Tips for the Practitioner	199	(1)
Review Questions	200	(1)
References	200	(5)
Teacher Consultation---Teacher Collaboration	205	(30)
Goal of the Chapter	205	(1)
Chapter Preview	205	(1)
Consultation--Collaboration	205	(3)
Teacher as Professional or Technician	208	(5)
Challenges Limiting Indirect Services	209	(4)
The Consulting Teacher Models	213	(2)
Instructional Consultation	214	(1)
Collaboration with Teachers	215	(4)
Group Consultation	219	(3)
Case-Centered Groups	219	(1)
Task Groups	220	(1)
``C'' Groups	220	(1)
Issue Groups	221	(1)
Peer Consultation	222	(1)
Contractual Service	223	(1)
Brief Consultation/Collaboration	224	(5)
The 15-Minute Consultation	224	(2)
An Example of a 15-Minute Consultation	226	(1)
Telephone and E-Mail Contacts	227	(1)
Observations	227	(1)
Constraints and Strengths of Brief Approaches	228	(1)
Some Final Thoughts about Teacher Consultation/Collaboration	229	(2)
Summary	231	(1)
Tips for the Practitioner	231	(1)
Review Questions	231	(1)
References	232	(3)
Consultation with Parents	235	(24)
Goals of the Chapter	235	(1)
Chapter Preview	235	(1)
Empirical Support	236	(1)
Parent Consultation and Other Parental Interventions	236	(1)
Models of Family Consultation	237	(1)
Behavioral Models	237	(1)
Eclectic Models: General Considerations	237	(1)
An Eclectic Approach	237	(1)
The Assumptions of the Approach	238	(1)
From Social Learning Theory (Bandura, 1977, 1986)	238	(1)
From Mental Health Consultation (Caplan, 1970)	238	(1)
From Systems Theory (Bateson, 1972; Capra, 1982)	238	(1)
From the Multicultural Literature	239	(1)
The Process	239	(9)
Initiating the Contact	239	(2)
Assessment	241	(2)
Acculturation	243	(2)
Goal Setting	245	(1)
Explaining Psychological Principles	246	(1)
Selecting Intervention Strategies	246	(1)
Follow-Up and Evaluation	247	(1)
Avoiding Therapy	248	(1)
Termination	248	(1)
Group Parental Consultation	248	(1)
Some Special Considerations	249	(2)
Resistance	249	(1)
Working with One Parent	250	(1)
Some Brief Case Studies	251	(3)
The Case of Jamie	251	(1)
The Case of Gerrard	252	(2)
Summary	254	(1)
Tips for the Practitioner	255	(1)
Review Questions	255	(1)
References	255	(2)
Answers to Learning Exercises	257	(2)
Data-Based Decision Making in Consultation	259	(34)
Goal of the Chapter	259	(1)
Chapter Preview	259	(1)
Monitoring the Consultation Process	260	(9)
Entry	260	(2)
Process	262	(2)
Termination	264	(3)
Accountability	267	(2)
Evaluation	269	(2)
Evaluation Models	269	(1)
Evaluation Criteria	270	(1)
Purposes of Evaluation	270	(1)
Steps in Consultation Evaluation	271	(1)
Uses of Evaluation Data	272	(2)
Goal Attainment Scaling: An Example of Outcome Evaluation	273	(1)
Instrumentation	274	(1)
Summary	275	(1)
Tips for the Practitioner	275	(1)
Review Questions	275	(1)
References	275	(3)
Appendix A--Appendix I	278	(15)
Ethical and Legal Considerations	293	(16)
Goal of the Chapter	293	(1)
Chapter Preview	293	(1)
Purposes of Ethical Codes	294	(1)
Ethical Principles	295	(6)
Principle One: Competence	295	(1)
Principle Two: Protecting the Welfare of Clients	296	(2)
Principle Three: Maintaining Confidentiality of Disclosures	298	(1)
Principle Four: Responsibilities When Making Public Statements	299	(1)
Principle Five: Social and Moral Responsibility	300	(1)
Principle Six: Relationships with Other Consultants	301	(1)
Ethical Decision Making	301	(1)
Enforcing Ethical Standards	302	(1)
Potential Legal Difficulties	303	(3)
Legal Actions against the Consultant	303	(3)
Other Legal Concerns	306	(1)
Summary	306	(1)
Tips for the Practitioner	306	(1)
Review Questions	307	(1)
References	307	(1)
Answers to Learning Exercises	308	(1)
Issues in Consultation and Collaboration	309	(22)
Goal of the Chapter	309	(1)
Chapter Preview	309	(1)
Direct or Indirect Services	309	(1)
Classification Schemes	310	(2)
Consultation as a Profession	312	(1)
The Limits of Consultation	313	(1)
Choosing a Consultation Model	313	(2)
Consultation Stages or Turnings	315	(1)
The Controversy over Collaboration	316	(1)
The Controversy over Behavioral Consultation	317	(1)
Volunteerism	318	(1)
Asking for Help	319	(1)
Dealing with Consultee Feelings	320	(1)
The Involvement of the Consultant	321	(1)
To Manipulate or Not to Manipulate	322	(2)
Consultant as Scholar Practitioner	324	(1)
Research Directions	325	(2)
Summary	327	(1)
Tips for the Practitioner	327	(1)
Review Questions	327	(1)
References	327	(4)
Name Index	331	(6)
Subject Index	337