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The Public Administration Workbook,9780321273352
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The Public Administration Workbook

by ;
ISBN13:

9780321273352

ISBN10:
0321273354
Format:
Paperback
Pub. Date:
1/1/2007
Publisher(s):
Longman
List Price: $80.00
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Summary

The fifth edition of this unique workbook continues to engage students in the study of public administration and helps them gain a deeper understanding of the field through practical applications and hands-on exercises. A brief theoretical introduction connecting theory and practice precedes each exercise, explaining why the technique is important and how it is anchored in public administration.

Table of Contents

Preface ix
About the Authors xi
Introduction 1(1)
Overview of the Public Administration Workbook
1(1)
Theory and Technique in Public Administration
1(2)
PART ONE PUBLIC MANAGEMENT
3(110)
What is Public Management?
3(1)
Further Reading
3(2)
The Administrative Memo
5(14)
An Important Telephone Conversation
5(1)
The ABCs of Good Administrative Writing: Accuracy, Brevity, and Clarity
6(1)
Further Reading
7(1)
Overview of Exercise
7(1)
Instructions
7(12)
Designing Organizations
19(16)
Approaching Organization Design
19(1)
Three Models of Organization
19(5)
Which Model is Best?
24(1)
Further Reading
25(1)
Overview of Exercise
25(1)
Instructions
25(10)
Managing Organizations: Techniques for Total Quality Management
35(32)
Toward Quality in Public Administration
35(1)
Total Quality Management (TQM)
36(1)
TQM Techniques
37(1)
Cause-and-Effect Diagrams
37(1)
Flowcharts
38(1)
Pareto Charts
39(3)
Run Charts
42(1)
Histograms
42(3)
Scatter Diagrams
45(1)
Further Reading
46(1)
Overview of Exercise
46(1)
Instructions
46(21)
Emergency Management
67(14)
The Special Concerns of Emergency Management
67(1)
Development of Emergency Management
68(1)
Key Steps in Emergency Management
68(1)
Further Reading
69(1)
Overview of Exercise
69(1)
Instructions
70(11)
Administrative Law
81(18)
What is Administrative Law?
81(1)
Why is Administrative Law Important?
81(1)
Status of Administrative Law
82(1)
The Administrative Procedures Act
82(1)
Further Reading
83(1)
Overview of Exercise
84(1)
Instructions
84(15)
Administrative Ethics
99(14)
Ethics and American Government
99(1)
What Are Ethics?
99(1)
What Are Administrative Ethics?
100(2)
Further Reading
102(1)
Overview of Exercise
103(1)
Instructions
103(10)
PART TWO PUBLIC PERSONNEL ADMINISTRATION
113(88)
What is Public Personnel Administration?
113(1)
Rank-in-Job Versus Rank-In-Person
113(1)
Why Rank-In-Job?
114(1)
Further Reading
114(1)
Job Analysis and the Job Description
115(16)
A Short Fable
115(1)
The Moral
115(1)
What is Job Analysis?
116(1)
How are Job Analyses Done?
116(1)
Further Reading
116(1)
Overview of Exercise
117(1)
Instructions for Out-of-Class Exercise
117(1)
Instructions for In-Class Exercise
117(14)
Performance Evaluation
131(14)
Performance Evaluation: What, Why, and How?
131(1)
Two Approaches to Performance Evaluation
132(1)
Further Reading
133(1)
Overview of Exercise
133(1)
Instructions
133(12)
Recruitment and Selection
145(16)
Angst and the Job Interview: A One-Half-Act Play
145(1)
Types of Selection Devices
145(1)
The Importance of Job-Relatedness and Validation
146(1)
Further Reading
147(1)
Overview of Exercise
147(1)
Instructions
147(14)
Succession Planning
161(12)
Retirement Fallout
161(1)
Succession Planning
161(1)
Individual Career Planning
162(1)
Further Reading
162(1)
Overview of Exercise
162(1)
Instructions
163(10)
Collective Bargaining
173(28)
Bilateralism and Public Management
173(1)
The Rise of Public Employee Unions
173(1)
The Bargaining Process
174(1)
Impasse Resolution Procedures
174(1)
Further Reading
175(1)
Overview of Exercise
176(1)
Instructions
176(25)
PART THREE PUBLIC BUDGETING
201(72)
What is a Budget?
201(1)
Why Do We Budget?
201(1)
How Do We Budget?
201(1)
Further Reading
202(1)
Line-Item Budgeting
203(20)
Budgeting for Control
203(1)
Further Reading
204(1)
Overview of Exercise
204(1)
Instructions
204(19)
Performance Budgeting
223(12)
Budgeting for Efficiency
223(1)
Classifying Activities
223(2)
Further Reading
225(1)
Overview of Exercise
226(1)
Instructions
226(9)
Program Budgeting
235(16)
Budgeting for Purpose
235(3)
Further Reading
238(1)
Overview of Exercise
238(1)
Instructions
239(12)
Zero-Base and Outcome-Based Budgeting
251(22)
Budgeting for Priorities
251(1)
Decision Units and Decision Packages
251(2)
Ranking Decision Packages
253(1)
Outcome-Based Budgeting
254(1)
Further Reading
255(1)
Overview of Exercise
256(1)
Instructions
256(17)
PART FOUR DECISION MAKING AND POLICY ANALYSIS
273(41)
Administrators and the Policy Process
273(1)
Further Reading
274(1)
Rational Decision Making
275(22)
What is Rationality?
275(1)
Cost-Benefit and Cost-Effectiveness Analysis
276(1)
Further Reading
277(1)
Overview of Exercise
278(1)
Instructions
278(19)
Policy Implementation
297(14)
What is Implementation?
297(1)
Project Implementation and the Critical Path Method
298(3)
Further Reading
301(1)
Overview of Exercise
301(1)
Instructions
302(9)
Policy Evaluation
311(3)
The Importance of Policy Evaluation
311(1)
Policy as Theory
311(1)
Evaluation Procedures
312(2)
Further Reading
314(1)
Overview of Exercise
314(1)
Instructions
314


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