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9781844800247

Purchasing & Supply Chain Management: Analysis, Strategy, Planning and Practice

by
  • ISBN13:

    9781844800247

  • ISBN10:

    1844800245

  • Edition: 4th
  • Format: Paperback
  • Copyright: 2004-11-18
  • Publisher: Cengage Learning EMEA Higher Education
  • Purchase Benefits
List Price: $58.33

Summary

Purchasing and supply chain management provides a highly structured and comprehensive approach to the fundamental principles and practice of purchasing and supply chain management. It adopts a rigorous managerial perspective on the process of purchasing and analyses its role, position and importance within business processes. The book is logically structured into three distinct sections: analysis, strategy and planning, and practice. Learning objectives, varied and interesting case studies, thought provoking discussion questions, chapter summaries and the use of a highly accessible style and language reinforce the reader?s understanding of the core management issues and concepts.

Table of Contents

Acknowledgements xiv
Preface xv
Guided Tour xviii
Online Teaching and Learning Resources xx
Introduction xxi
SECTION I ANALYSIS
1(114)
The Role of Purchasing in the Supply Chain
3(22)
Introduction
4(1)
Changes in the business context
5(2)
Impact on business strategies and structures
7(2)
The role of purchasing in the value chain
9(3)
Definition of concepts
12(4)
Importance of purchasing to business
16(2)
Purchasing, cost reduction and technological innovation
18(1)
Classification of purchasing goods
19(1)
New developments in purchasing
20(3)
Summary
23(2)
Industrial Buying Behavior: Decision Making in Purchasing
25(21)
Introduction
26(1)
Organizational buying behavior: basic characteristics
26(2)
The purchasing process
28(4)
Major bottlenecks and problems
32(1)
The role of the purchasing department in the purchasing process
33(3)
Models of industrial buying behavior
36(4)
Buying behavior considered as an interactive process
40(4)
Summary
44(2)
The Purchasing Process: The Buyer's Role
46(18)
Introduction
46(1)
First step in the buying process: determining the purchase order specifications
47(2)
Second step in the buying process: supplier selection
49(5)
Third step in the buying process: the purchasing contract
54(3)
Steps four and five: ordering and expediting
57(5)
Step six: follow up and evaluation of the buying process
62(1)
Summary
62(2)
Markets and Products
64(17)
Introduction
65(1)
Markets and market structures
65(5)
Purchase of goods
70(9)
Summary
79(2)
The Purchasing Management Process
81(18)
Introduction
82(1)
Primary tasks and responsibilities
82(2)
Policy principles
84(1)
Purchasing management process
85(7)
How purchasing and supply management develops over time
92(4)
Summary
96(3)
Purchasing Intelligence and Market Research
99(16)
Introduction
100(1)
Why purchase market research?
100(1)
Purchasing market research: definition
101(1)
How to structure purchasing market research
102(5)
Subjects of purchasing market research
107(2)
Purchasing market research and information technology
109(1)
Organizing for purchasing market research
110(2)
Summary
112(3)
SECTION II STRATEGY AND PLANNING
115(152)
Outsourcing and Risk Management
117(20)
Introduction
118(1)
Outsourcing as a business concept
118(1)
Definitions
119(2)
Rationales for outsourcing
121(2)
Success of outsourcing as a business strategy
123(1)
The outsourcing process
124(8)
Risk assessment
132(2)
Critical success factors of outsourcing
134(1)
Summary
135(2)
Purchasing and Business Strategy
137(20)
Introduction
138(1)
Purchasing and competitive strategy
138(3)
Cost leadership and differentiation: consequences for manufacturing and purchasing strategy
141(1)
Lean manufacturing
142(2)
Integrating purchasing into company policy
144(2)
Towards leveraged purchasing strategies
146(2)
Purchasing portfolio-analysis
148(7)
Summary
155(2)
Sourcing Strategy: Getting Better Results from Suppliers
157(11)
Introduction
158(1)
Why suppliers do not always think in the interest of their customers
158(3)
Main elements of supplier management
161(1)
Getting better results from suppliers
162(3)
The myth of partnership
165(1)
Summary
166(2)
Purchasing and Supply Strategy: Electronic Marketplaces and E-Procurement
168(15)
Introduction
169(1)
Investing in e-procurement solutions
169(2)
Electronic marketplaces and electronic procurement
171(1)
Possible IT strategies for purchasing
172(3)
Different purchasing solutions for different purchasing objectives
175(6)
Agent technology and the Internet
181(1)
Summary
181(2)
Purchasing, New Product Development and Quality Control
183(21)
Introduction
184(1)
Purchasing and new product development
185(3)
Benefits and risks related to early supplier involvement
188(3)
Purchasing and quality control
191(2)
The costs of quality
193(2)
Supplier quality assurance
195(3)
Assessing supplier quality: diagnostic methods
198(3)
Implementing supplier quality assurance: consequences for purchasing
201(1)
Summary
201(3)
Purchasing and Supply Chain Management
204(23)
Introduction
205(1)
Purchasing and supply chain management: definitions
205(3)
Materials requirements planning
208(3)
Basic logistics structures
211(2)
Just-in-time management (JIT)
213(5)
Consequences for suppliers
218(4)
Scheduling problems between purchasing and logistics
222(3)
Summary
225(2)
Getting Organized for Purchasing
227(23)
Introduction
228(1)
Purchasing organization structure
229(2)
Factors influencing the location of purchasing in the organization
231(1)
Levels of tasks, responsibilities and authority
232(1)
Organizational structures within purchasing
233(15)
Summary
248(2)
Purchasing Performance Measurement
250(17)
Introduction
251(1)
Factors influencing purchasing performance measurement
251(2)
Why measure purchasing performance?
253(1)
Problems in measuring and evaluating purchasing performance
254(1)
What should be measured?
254(5)
Purchasing audit as a management tool
259(3)
Establishing a purchasing performance evaluation system
262(2)
Summary
264(3)
SECTION III PRACTICE
267(86)
Supplier Assessment: Cost Approaches and Techniques
269(15)
Introduction
269(1)
How is the purchase price determined?
270(4)
Pricing methods
274(2)
The learning curve
276(2)
Supplier assessment
278(4)
Summary
282(2)
Negotiating Techniques and Rules of Conduct
284(13)
Introduction
285(1)
Characteristics of negotiations for industrial purchases
285(1)
Recognizing negotiating situations
286(1)
Factors which can weaken the negotiating position
287(1)
Preparing for negotiations
288(1)
Planning negotiations
288(2)
Tactics in purchasing negotiations
290(1)
Stages in purchasing negotiations
291(1)
Trust, purchasing ethics and rules of conduct
292(3)
Summary
295(2)
Buying for Retail Companies
297(20)
Introduction
298(1)
Definitions
299(1)
Role and importance of purchasing in trade and retail companies
300(1)
Main differences with industrial companies
301(1)
Structure and organization of the purchasing process
302(4)
Developments in trade and retail companies
306(1)
Sourcing and supply chain strategy trends
307(8)
Summary
315(2)
Facilities Management and Buying of Services
317(22)
Introduction
318(1)
Trends and developments in the service sector
319(1)
Purchasing and facilities management
320(3)
Towards more effective purchasing in a facilities environment
323(6)
Buying services: definitions and typology
329(3)
What can we learn from the way services are being sold?
332(1)
Purchasing services: service level agreements
333(3)
Summary
336(3)
Public Procurement and EC Directives
339(14)
Introduction
340(1)
Purchasing policy of governmental institutions
341(2)
EC directives on public procurement
343(3)
EC procurement procedures
346(2)
Government procurement agreement
348(1)
Consequences for procurement professionals
348(2)
Summary
350(3)
Bibliography 353(6)
Index 359

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