Quick Skills Speaking and Presenting

by Career Solutions Training Group; Gentzler, Yvonne S.

• ISBN13: 9780538690140
• ISBN10: 0538690143
• Format: Paperback
• Copyright: 1999-12-03
• Publisher: South-Western Educational Pub

Summary

This text targets the fundamental skill of Speaking and Presenting that enhances the reader's opportunity for career success.

Table of Contents

Introduction	1	(3)
Becoming an Exceptional Speaker	3	(7)
Speakers Are Grown, Not Born	4	(1)
Presenting Yourself	5	(2)
Putting Your Best Voice Forward	7	(3)
Credibility and Confidence	10	(7)
Developing Credibility	11	(1)
Showing Confidence	12	(1)
Overcoming Fear	12	(3)
Some Water, Please	15	(1)
Get Good Sleep	15	(2)
Types of Presentations	17	(8)
Deciding on the Right Presentation Format	18	(1)
Formal Presentations	18	(1)
Semi-Formal Presentations	18	(1)
Informal Presentations	19	(1)
In-Person Presentations	20	(1)
Technology-Delivered Presentations	21	(4)
Before the Presentation	25	(8)
Prepare, Prepare, Prepare	26	(1)
Who's the Audience?	26	(3)
What's the Purpose?	29	(1)
What Are the Objectives?	29	(2)
Audience Size and the Time Frame	31	(1)
The Next Step	31	(2)
Planning the Presentation	33	(10)
Keep it Simple	34	(1)
Establishing the Format	34	(2)
Organizing the Presentation	36	(2)
Engaging the Senses	38	(1)
Using Visual Aids	39	(4)
Writing the Presentation	43	(10)
Putting Words on Paper	44	(1)
How to Start	44	(3)
Getting to the Feature	47	(2)
How to End	49	(1)
A Checklist	50	(3)
Answering Questions	53	(6)
Anticipating Questions	54	(1)
Responding to Questions	55	(1)
Hostile Questions	56	(1)
Uncertainty	56	(2)
Alternatives to Question-and-Answer Sessions	58	(1)
Using the Telephone	59	(12)
Communicating by Telephone	60	(1)
Recognizing Barriers to Good Telephone Conversations	61	(2)
What Your Voice Says About You	63	(2)
Answering Telephone Calls	65	(1)
Taking Callback Messages	66	(3)
Electronic Telephoning	69	(2)
Interviewing	71	(11)
Preparing for the Interview	72	(1)
The Professional Portfolio	73	(2)
The Interview	75	(2)
Use Action Words	77	(2)
After the Interview	79	(1)
Reasons for Job Rejection	79	(1)
Strategies of Successful Job Applicant	80	(2)
Checklist	82	(3)
Appendix	85	(1)
Steps to Preparing to Speak	86	(1)
Critique Sheet for Speeches	87	(1)
``About Butterflies''	88	(1)
Acknowledgements	89	(1)
Quick Skills Series Titles	90