Redesigning America's Schools : A Systems Approach to Improvement

by Duffy, Francis M.; Rogerson, Lynda G.; Blick, Charles

• ISBN13: 9781929024124
• ISBN10: 1929024126
• Format: Hardcover
• Copyright: 2000-11-01
• Publisher: Christopher-Gordon Pub

Table of Contents

Acknowledgments	xi
Introduction	xv
Part I: The Underlying Theory, Research, and History of Knowledge Work Supervision	1	(72)
The Past Before Us Is Not the Future: A Systems Approach to Improvement	3	(22)
Teachers as Knowledge Workers and School Systems as Knowledge-Creating Organizations	25	(16)
A Brief History of School Improvement	41	(32)
Part II: Knowledge Work Supervision Methodology	73	(96)
Metaprinciples of Systems Redesign	75	(28)
Building Support for Innovation	103	(14)
Redesigning for High Performance	117	(18)
Achieving Stability and Diffusion	135	(14)
Sustaining School Improvement	149	(20)
Part III: Individual, Team, and System Competencies for Knowledge Work Supervision	169	(60)
The Key Players and Their Roles: Creating and Using the Power of Teams	171	(16)
Leadership for Sustained School Improvement	187	(20)
Improving Individual, Team, and Cluster Performance	207	(22)
Epilogue	229	(4)
Appendix: Systems Tools	233	(54)
Systems Tool No. 1: Change Readiness Assessment	235	(1)
Systems Tool No. 2: Assessing Needs and Opportunities	236	(1)
Systems Tool No. 3: Force Field Analysis	237	(3)
Systems Tool No. 4: Search Conference Format	240	(4)
Systems Tool No. 5: Redesign Workshop Format	244	(5)
Systems Tool No. 6: Diagnosing Social Architecture	249	(11)
Systems Tool No. 7: Diagnosing the Linear Work System in Schools	260	(11)
Systems Tool No. 8: Diagnosing Nonlinear Knowledge Work	271	(10)
Systems Tool No. 9: Search Conference Community Referencing System	281	(2)
Systems Tool No. 10: Preventing the ``Same Old Same Old''-An Exercise to Stimulate Creative Puzzle Solving	283	(4)
Author Biographies	287	(2)
Index	289