Retiring the Generation Gap : How Employees Young and Old Can Find Common Ground

by Jennifer J. Deal

• ISBN13: 9780787988654
• ISBN10: 0787988650
• Format: eBook
• Copyright: 2007-03-01
• Publisher: Jossey-Bass

Summary

Written in a highly accessible (and often witty) style, this groundbreaking book addresses a number of generational issues. Deal provides a description of each issue, a summary of the relevant research results, a principle that can be applied to resolve (or at least mitigate) the issue, and practical advice for applying the principle in the workplace. Applying these principles will help everyone to work with, work for, attract, manage, retain, and develop leaders of all generations.

Table of Contents

Preface

Introduction Do Not Pass Go Without Reading This Chapter! Principle

All Generations Have Similar Values; They Just Express Them Differently. Principle

Everyone Wants Respect; They Just Don't Define It the Same Way. Principle

Trust Matters. Principle

People Want Leaders Who Are Credible and Trustworthy. Principle

Organizational Politics Is a Problem-No Matter How Old (or Young) You Are. Principle

No One Really Likes Change. Principle

Loyalty Depends on the Context, Not on the Generation. Principle

It's as Easy to Retain a Young Person as an Older One-If You Do the Right Things. Principle

Everyone Wants to Learn-More Than Just About Anything Else. Principle

Almost Everyone Wants a Coach

Conclusion

Answers to a Few Questions

Appendix A

Appendix B

Appendix C

Appendix D

Appendix E

Appendix F

References and Suggested Reading

Acknowledgments

About the Author

Index

About the Center for Creative Leadership

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