did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

did-you-know? rent-now

Amazon no longer offers textbook rentals. We do!

We're the #1 textbook rental company. Let us show you why.

9780764568831

SAP NetWeaver For Dummies

by ;
  • ISBN13:

    9780764568831

  • ISBN10:

    0764568833

  • Edition: 1st
  • Format: Paperback
  • Copyright: 2004-05-07
  • Publisher: For Dummies
  • Purchase Benefits
  • Free Shipping Icon Free Shipping On Orders Over $35!
    Your order must be $35 or more to qualify for free economy shipping. Bulk sales, PO's, Marketplace items, eBooks and apparel do not qualify for this offer.
  • eCampus.com Logo Get Rewarded for Ordering Your Textbooks! Enroll Now
List Price: $39.99 Save up to $1.20
  • Buy New
    $38.79
    Add to Cart Free Shipping Icon Free Shipping

    PRINT ON DEMAND: 2-4 WEEKS. THIS ITEM CANNOT BE CANCELLED OR RETURNED.

Supplemental Materials

What is included with this book?

Summary

Imagine that it' s the 1950s, and you are in charge of developing the U. S. interstate system. There are countless roads already in use. The system can go in numerous different directions. Where do you begin? Starting to transform your business with SAP NetWeaver is that daunting. NetWeaver is both an application platform and an integration platform. It integrates your current IT systems to enable portals, collaboration, data management, and development environments. To grasp the complexities and possibilities of SAP ASAP, dig in with "SAP NetWeaver For Dummies and explore: MySAP Business Suite SAP Enterprise Planning Resource (ERP), Customer Relationship Management (CRM), Supply Chain Management (SCM), Human Capital Management (HCM), Product Lifecycle Management (PLM), Supplier Relationship Management (SRM), and more Mobile Infrastructure that performs like a universal translator for mobile interfaces, including laptops, wireless phones, and PDAs Master Data Management, including using the content consolidation technique to " clean up" data, master data harmonization to distribute it, and central master data man

Author Biography

Dan Woods has a background in technology and journalism and now runs the Evolved Media Network, a firm focused on technology communications. He was CTO of TheStreet.com, and CapitalThinking, led development at Time Inc. Pathfinder, and created applications for NandO.net, one of the first newspaper Web sites. Dan has an M.S. from Columbia University’s Graduate School of Journalism and a B.A. in Computer Science from the University of Michigan. He covered banking for three years at The Record of Hackensack, was database editor for three years at the Raleigh News & Observer, and has written six books on technology topics, in addition to numerous white papers and magazine articles. He thanks his wife, Daniele Gerard, and his children, Fiona and Eamon, for their indulgence and support during this project.

Jeffrey Word is the Director of Technology Strategy for SAP, based in Palo Alto, California. Jeffrey has worked at SAP since 2000 in a variety of roles in business development, strategic consulting, and market strategy. Jeffrey previously worked for several IT hardware and software companies in the U.S., Europe, and Latin America. He earned an MBA in International Business from Thunderbird, the American Graduate School of International Management. He also earned a B.A. in European Studies and Spanish from the University of Oklahoma.

Table of Contents

Introduction 1(6)
About This Book
1(1)
Foolish Assumptions
1(1)
How This Book Is Organized
2(2)
Part I: Enterprise Software Basics
2(1)
Part II: The Cast of Components
2(1)
Part III: A Nifty Development Toolkit
3(1)
Part IV: SAP NetWeaver in Action
3(1)
Part V: Rolling Out SAP NetWeaver
3(1)
Part VI: The Part of Tens
3(1)
Appendix: About the CD
4(1)
What You're Not to Read
4(1)
Icons Used in This Book
4(1)
Feedback
5(2)
Part I: Enterprise Software Basics 7(126)
Chapter 1: SAP NetWeaver: The New Foundation of IT
9(12)
Why Write a Book about SAP NetWeaver?
10(1)
A Technology Symphony
10(4)
SAP NetWeaver 101
11(1)
What's in it for me?
12(1)
Making music with Information Technology
13(1)
Bringing all the instruments together
13(1)
IT: The Lay of the Land
14(6)
Everybody's a specialist
15(1)
Who are the players in the world of IT?
15(5)
So, What's Next?
20(1)
Chapter 2: Primordial Acronym Soup: The Origins of Enterprise
21(20)
Automation and Process: Perfect Partners
22(3)
The (endless) cycle of innovation
23(1)
Economies of scale: Technology gets fit
24(1)
Enter the Enterprise Application Suite
25(2)
The alphabet soup of TLAs (three letter acronyms, to you)
26(1)
TLA proliferation: The good news and the bad news
27(1)
The Integration Challenge: Making It All Work Together
27(4)
Silos and stovepipes
28(1)
Differences in data
28(1)
Brokering data: Not a panacea
29(1)
APIs: A view under the hood
29(1)
Missing the joke
30(1)
Stovepipes can work
31(1)
Integration toolkits
31(1)
The Total Cost of Ownership Challenge: Putting Spending on a Diet
31(2)
What lurks behind TCO?
32(1)
Cutting TCO down to size
33(1)
Why Do You Need SAP NetWeaver, Anyway?
33(8)
Pre-packaged integration: Buying stovepipes off the shelf
34(3)
Innovation, at your service
37(4)
Chapter 3: Meet SAP NetWeaver
41(24)
Giving SAP NetWeaver the Once-Over
42(1)
The Fast-Moving Parts of SAP NetWeaver
43(12)
It's about a central access point: SAP Enterprise Portal
45(2)
SAP Mobile Infrastructure helps mobile devices talk
47(1)
SAP Business Intelligence: There is intelligent life out there
48(3)
Building harmonies from information with SAP Master Data Management
51(1)
All aboard SAP Exchange Infrastructure
52(1)
SAP Web Application Server
53(2)
Development Tools: The SAP NetWeaver Construction Set
55(5)
SAP NetWeaver Developer Studio's toolkit
56(1)
SAP Composite Application Framework
57(2)
Solve your problems with SAP Solution Manager
59(1)
What Can SAP NetWeaver Do for You?
60(5)
Introducing... AP NetWeaver '04
60(2)
Business Process Evolution: The better mousetrap of competitive advantage
62(1)
Technology and data: The great equalizers
62(1)
SAP NetWeaver enables business process evolution
63(2)
Chapter 4: The Birth of a Solution
65(16)
The Age-Old Problems of Application Development
66(4)
Why are enterprise applications so darn hard to make?
67(1)
Now wait a minute
67(1)
Playing the business content game
68(2)
The SAP Way: Abstract and Conquer
70(1)
The Ancestors of SAP NetWeaver
70(2)
Which database is under there, anyway?
70(1)
It's so abstract
71(1)
The New Kid on the Block: SAP NetWeaver
72(6)
Open SQL becomes...Open SQL
73(1)
ABAP and SAP Basis become SAP® Web Application Server and Java
73(2)
RFCs become Web services
75(1)
Dynpro and SAP GUI turn into
75(1)
ABAP Business Workflow becomes Workflow in many flavors
76(1)
ALE and IDocs become
76(1)
Report Writer and ABAP Query become
SAP Business Intelligence
77(1)
ABAP Workbench becomes SAP NetWeaver Developer Studio
77(1)
ABAP's Life Cycle Management features become SAP Solution Manager
78(1)
Summing It Up: Transformation Themes
78(3)
SAP NetWeaver: Modeling new frontiers
78(1)
Speaking a new language
79(1)
Web services make sense of things
79(2)
Chapter 5: A Blueprint for the Future
81(22)
A Simple View of the Big Picture
81(2)
Enterprise evolution
82(1)
The nature of the Enterprise Services Architecture beast
82(1)
Who Needs Enterprise Services Architecture?
83(2)
Web services rule!
83(1)
How do Web services work?
84(1)
Is It safe?
84(1)
What Can Your Business Do with Web Services?
85(4)
Once upon a time
85(2)
Process optimization and a thing called "the hub"
87(2)
What Will SAP Do with Web Services?
89(1)
Shifting gears
89(1)
Implementing a new vision
90(1)
Where's This Web Services Stuff Headed?
90(2)
Business objects replace applications
91(1)
A quick word on economics
91(1)
So How Does Enterprise Services Architecture Work?
92(4)
Applications versus Enterprise Services
92(1)
The role of composite applications
93(1)
Three families of composite applications
94(2)
Heterogeneous Integration (Easy for You to Say)
96(1)
Building a Better Interface
96(4)
SAP NetWeaver lurks behind the interface
96(1)
A whole new way of programming
97(1)
Incremental adoption: Taking It step by step
98(2)
Motor City Driven by Enterprise Services Architecture
100(1)
Accelerating new vehicle development
100(1)
The Bottom Line of Enterprise Services Architecture
101(2)
Chapter 6: The Evolution of mySAP Business Suite
103(14)
The Short Answer
103(1)
The Starting Point
104(3)
Brick by brick
104(2)
For everything there is a time
106(1)
Is SAP NetWeaver only about the future?
107(1)
SAP NetWeaver Meets mySAP Business Suite
107(4)
SAP NetWeaver is already friends with mySAP Business Suite
107(1)
The importance of business content
108(1)
Existing applications will become better acquainted with SAP NetWeaver
109(1)
SAP NetWeaver: Adding tools to existing toolkits
109(2)
Opportunity pounding on your door
111(1)
mySAP Business Suite Applications Embrace Composite Applications
111(4)
How things work now
112(1)
The future
113(1)
Composite applications snuggle up to mySAP Business Suite
114(1)
mySAP Business Suite of the Future
115(2)
Chapter 7: Composite Applications and SAP xApps: Flexible and Reusable Innovation
117(16)
How Composite Applications Work
118(3)
Web services to the rescue
118(1)
Making a difference in your business
119(2)
Building Better Mousetraps
121(2)
Reusing what you've already invested in
121(1)
Saving money up front and all along the way
121(1)
Increasing flexibility
121(1)
Taking one from vendor A, one from vendor B
122(1)
Going to market, to market
122(1)
Zeroing in on your industry
122(1)
Automating It
123(1)
Using Modeling to Build Composite Applications
123(2)
Taking Composite Application off the Rack
125(2)
SAP xApps: Delivering on the Innovation Promise
127(4)
SAP xApps bring benefits galore
128(1)
SAP xPD: An SAP xApp wunderkind
128(2)
SAP xRPM: A portfolio of projects
130(1)
The Future of Composite Applications
131(2)
Part II: The Cast of Components 133(108)
Chapter 8: SAP Enterprise Portal: Something for Everyone
135(22)
So, What's a Portal?
135(1)
The Purpose of the Portal
136(1)
The Portal's Job in SAP NetWeaver
137(2)
How the Portal Helps Your Business
139(5)
Help yourself: Employee self service
139(1)
Help your boss: Manager self service
140(2)
Making work flow
142(1)
Knowledge is power
143(1)
The Parts of the Portal
144(9)
Parts for end users
145(2)
Parts for SAP knowledge management
147(1)
Parts for everybody working together
148(3)
The parts behind the scenes
151(2)
Creating Business Content for Portals
153(1)
Your Portal Applications Toolkit
153(1)
Integrating the Portal with the Rest of SAP NetWeaver
154(1)
Close buddies with mySAP Business Suite
155(1)
Presenting SAP Business Intelligence
155(1)
Sitting atop SAP Web Application Server
155(1)
SAP Exchange Infrastructure extends the reach
155(1)
The Future of the Portal
155(2)
Chapter 9: SAP Mobile Infrastructure: Information Hits the Road
157(16)
Why SAP MI?
158(6)
The plus of open standards
158(1)
What goes on?
159(1)
What SAP MI does In SAP NetWeaver
160(2)
How SAP MI helps your business
162(2)
The Three Pieces of SAP MI
164(4)
SAP MI at home on your mobile device
165(2)
Parts of SAP MI on the server
167(1)
How Developers Do What They Do with SAP MI
168(3)
SAP MI in a kit
169(1)
Polyhedrons for mobile types
169(1)
The mobile In mobile infrastructure
170(1)
How SAP MI Plays with Other SAP NetWeaver Kids
171(2)
mySAP Business Suite solutions
172(1)
SAP® Business Intelligence
172(1)
Chapter 10: SAP Gives Business Intelligence
173(20)
First, What Is SAP BI?
174(1)
What's It Do?
174(5)
The job of SAP BI in SAP NetWeaver
174(2)
SAP BI and your business
176(3)
SAP BI: How It Works
179(1)
SAP BI: The Sum of Its Parts
180(7)
Parts for moving data around
181(2)
Parts for data analysis
183(2)
Parts for publishing
185(2)
Parts for specific industries and functions
187(1)
Creating Analytic Applications with SAP BI
187(2)
Start with Business Content
188(1)
Neat tools for building applications
189(1)
SAP BI and All the Other Parts of SAP NetWeaver
189(1)
SAP® Enterprise Portal
189(2)
Following users wherever they go with SAP® Mobile Infrastructure
190(1)
Collecting data
190(1)
SAP® Master Data Management
191(1)
SAP® Web Application Server
191(1)
The Future of the SAP Business Intelligence
191(2)
Chapter 11: Mastering SAP Master Data Management
193(14)
SAP Master Data Management's Purpose in Life
194(3)
Master data mistakes can cost you
194(1)
SAP® Master Data Management goes to work for SAP NetWeaver
195(1)
SAP MDM to the rescue
195(2)
The Parts of SAP MDM
197(8)
SAP MDM deployment: It's an incremental thing
198(5)
How it all works
203(2)
Taking SAP MDM Out of the Box
205(1)
SAP MDM Plays Well with Others
205(1)
The Future of SAP MDM
205(2)
Chapter 12: Exchanging Data
207(22)
What SAP XI Is All About
207(1)
SAP XI: The Data Highway
208(3)
The need for a hub
209(1)
Processing business stuff
209(2)
How Does SAP XI Fit into SAP NetWeaver?
211(1)
SAP XI: Your Business's Best Friend
211(2)
Example 1: Cheaper integration through an integration hub
211(1)
Example 2: Business-to-business automation
212(1)
Example 3: Building relationships with suppliers
213(1)
The Various and Sundry Parts of SAP XI
213(12)
Integration builder
214(4)
Integration repository
218(1)
Integration directory
219(1)
System landscape directory
220(1)
Integration server
221(1)
Central monitoring
222(1)
An engine for business process
222(2)
Speaking with the adapter framework
224(1)
Parts for managing processes
224(1)
How Developers Create Applications with SAP XI
225(2)
A fine romance: Integration builder and adapter framework
225(1)
Instant business content
226(1)
SAP XI and other SAP NetWeaver Components
227(1)
Looking into the Future of SAP XI
227(2)
Chapter 13: SAP Web Application Server: The Cornerstone of SAP NetWeaver
229(12)
How Important Is SAP Web AS?
229(1)
The Heart and Soul of Web AS
230(5)
SAP Web AS reporting for duty
232(1)
SAP Web AS helps your business
233(2)
The Bits and Pieces of Web AS
235(4)
How it works
235(1)
Speaking the language
236(1)
Here's a part for users
237(1)
Parts to make applications logical
238(1)
One part for integration and communication
238(1)
Parts for storing and retrieving data
239(1)
Parts that make a life cycle manageable
239(1)
How Developers Develop with SAP Web AS
239(1)
How SAP Web AS Works with Other SAP NetWeaver Components
239(1)
The Future of SAP Web AS
240(1)
Don't Drown in All This Technology
240(1)
Part III: A Nifty Development Tootkit 241(58)
Chapter 14: SAP NetWeaver Developer Studio
243(10)
Why SAP NetWeaver Developer Studio?
243(2)
Giving it away
244(1)
Helping developers: Somebody's got to do it
244(1)
Developer Studio in Action
245(3)
Example 1: Java lives!
245(1)
Example 2: Facing up to user interfaces
246(2)
The Plumbing of Developer Studio
248(4)
Parts for writing code
248(2)
Parts for assembling applications
250(2)
Parts for putting applications into production
252(1)
The Future of the SAP NetWeaver Developer Studio
252(1)
Chapter 15: Visual Composer: Going Codeless
253(12)
So What Does This Composer Thing Compose?
253(1)
Visual Composer: What's the Point?
254(3)
Visual Composer's Cozy Cubicle In SAP NetWeaver
257(2)
Content on demand
257(1)
Content expert self service
258(1)
Business expert self service
258(1)
No developer left behind
259(1)
The Parts of SAP NetWeaver Visual Composer Symphony
259(2)
Fetching data
260(1)
The UI: It's a logical thing
260(1)
The UI layout shortcut
260(1)
Step-by-Step: Designing Workflow
261(1)
Basing Your Environment in a Browser
262(2)
Inputs and outputs, interactors, and operators
262(1)
Runtime
262(2)
Using Visual Composer in Concert with Other SAP NetWeaver Pieces
264(1)
The Future of SAP NetWeaver Visual Composer
264(1)
Chapter 16: Composite Solutions
265(20)
The Anatomy of the SAP CAF
266(1)
The SAP CAF has goals, too
266(1)
What's In It for developers?
267(1)
Three Unique Perspectives on Composite Applications
267(5)
Okay, You're the user
268(1)
Now you're the builder
269(2)
Finally, you're the developer
271(1)
A Technical Perspective
272(2)
Patterns, models, and frameworks
272(2)
Getting back to patterns
274(1)
Here It Is: The SAP Composite Application Framework
274(9)
Manipulative modelers
275(1)
Extending patterns and frameworks
275(2)
Roles and processes
277(3)
Guiding you through
280(1)
Getting interactive with forms
281(1)
Composite scenarios
281(1)
Services and objects
281(2)
Reposeful data
283(1)
The Future of the SAP CAF
283(2)
Chapter 17: Tying It All Together: SAP Solution Manager
285(14)
The Many Sides of SAP Solution Manager
285(3)
Here's the problem
286(1)
The wizardry of SAP Solution Manager
286(2)
The Three Faces of SAP Solution Manager
288(3)
Content directs the action
289(1)
I spy: Tools keep an eye out
290(1)
SAP Solution Manager to the rescue
291(1)
How SAP Solution Manager Helps Your Business
291(1)
Putting SAP Solution Manager to Work
292(5)
Example 1: Helping with the implementation two-step
294(1)
Example 2: Upgrade this!
295(1)
Example 3: Keeping the end user happy
296(1)
Example 4: Keeping an eye on your systems
296(1)
How SAP Solution Manager Works with SAP NetWeaver
297(1)
The Future of the SAP Solution Manager
298(1)
Part IV: SAP NetWeaver in Action 299(66)
Chapter 18: The World of Internal Portals
301(12)
Start by Redefining Browser Technology
301(1)
Internal Portals: The Magic Bullet for Streamlining Business Processes
302(2)
For example
303(1)
Reaping the benefits of portals
303(1)
Maximum Overdrive: A Fully Actualized Portal
304(2)
Getting started on a budget
305(1)
Beware invaders
305(1)
SAP NetWeaver: An Internal Portal's Best Friend
306(2)
Portal Construction: A Staged Process
308(4)
Setting the stage
308(2)
Building the framework: Portal construction 101
310(1)
Adding tons of information, and collaboration to boot
310(1)
Delivering intelligence to the desktop
311(1)
Reaching out to the extended enterprise
311(1)
Looking Forward
312(1)
Chapter 19: Deploying Web Services
313(10)
Wanted: Flexible Business Systems
313(1)
The good news
314(1)
Okay, but what can I do with it?
314(1)
Business User Wish List
314(2)
You ought to be in pictures
315(1)
More than a pretty inter-face
315(1)
Start with what you have
315(1)
What'll We Do about IT?
316(1)
SAP Gets Its Arms around Web Services
317(6)
Enterprise Services Architecture
317(2)
Three key ingredients
319(1)
SAP NetWeaver: Time for a change
319(2)
A staged approach via Web services
321(2)
Chapter 20: SAP R/3 and Then Some
323(10)
The Flexible, Extensible Rag
323(1)
The Integration Two-Step
324(2)
Making the choice
324(1)
Wait a minute, it's not that easy
325(1)
The Envelope, Please: It's SAP NetWeaver (You Peeked!)
326(3)
Each piece plays a role
327(1)
Hitting the highlights
328(1)
Software Integration: It's a Staged Process
329(2)
Step 1: Turning on R/3 functionality
330(1)
Step 2: Moving toward the overall solution
330(1)
Step 3: Building on a framework
331(1)
Where Is SAP NetWeaver Taking R/3?
331(2)
Chapter 21: Making Sense of Data: Analytics and Reporting
333(10)
Business Drivers
334(2)
What would an analytics and reporting solution look like?
334(1)
Using what you get
335(1)
SAP NetWeaver-based Solution
336(3)
Running down the features
337(1)
Wow! How does it do all this stuff?
337(1)
Solution evolution
338(1)
Reports
339(1)
Bringing Information Where It's Needed
340(1)
Getting Along with Others: Collaboration
340(1)
Getting Your Data When You Actually Need It
341(1)
So, What's the Future?
341(2)
Chapter 22: Doing the Application-to-Application Thing
343(10)
Why Applications Should Get Along
343(1)
Making Integrated Software a Must
344(2)
Finding an integration needle in a stack
344(1)
Introducing...which applications?
345(1)
SAP NetWeaver Meets A2A Integration
346(2)
Lining Up the Components
348(1)
A2A Integration: A Staged Process
348(5)
Step 1: Data integration
349(1)
Step 2: One-way process integration
349(1)
Step 3: Interactive process integration
350(1)
Step 4: Business process management
351(2)
Chapter 23: Custom Made: Composite Applications
353(12)
Custom Processes, Custom Applications
353(1)
The Eternal Need to Customize
354(3)
Where did we come from?
355(1)
Where are we now?
356(1)
Where are we going?
356(1)
Bringing Composite Applications to Life
357(3)
A whole new thing
357(1)
Capable composites
358(2)
Who can use this thing?
360(1)
Taking It in Stages
360(4)
Information aggregation
361(1)
Turning transactions into Web services
361(2)
Deploying SAP xApps that fit the bill
363(1)
Developing an end-to-end process
363(1)
Looking Forward
364(1)
Part V: Rolling Out SAP NetWeaver 365(26)
Chapter 24: Plans and People
367(10)
Planning for Success
367(1)
People Make It Happen
368(9)
The quarterbacks: SAP account executives
369(1)
Technical players: Solution engineers
369(1)
Getting engaged: Customer engagement managers
370(1)
Building solutions: Technical solution architects
370(1)
SAP consultants and third-party system integrators
371(1)
Teacher's pet: SAP education
371(1)
Tutti-frutti: SAP Custom Development
372(1)
Unexpected help: Colleagues and SAP customers
372(1)
Analyze this!
373(1)
Eye-ess-vee (ISV, to you)
374(1)
So glad you came: SAP hosting
374(1)
Calling Dr. SAP Support
375(2)
Chapter 25: Information Station
377(6)
It's Portable, It's Yellow
377(1)
The SAP Web Site
377(1)
SAP Developer Network
378(1)
SAP Service Marketplace
379(1)
Online Support System and SAP Notes
379(1)
Using User Groups
380(1)
Books and Trade Publications
380(1)
Events
381(2)
Chapter 26: Nifty Implementation Processes and Swell Software
383(8)
SAP Solution Manager
383(1)
ASAP Methodology
384(1)
Solutions in a Box
385(1)
Jumpstarting with Partner Implementation Packages
385(1)
Hurry Up! Accelerated Implementation Packages
386(1)
Get a Product Road Map
386(1)
Ramp Up
387(1)
Solution Review: Giving Your Project the Once-Over
387(6)
How it works
388(1)
SAP xApps™
388(3)
Part VI: The part of Tens 391(6)
Chapter 27: Ten (or so) Ways to Get Started with SAP NetWeaver
393(4)
Upgrade Your SAP R/3® System to mySAP ERP
393(1)
Buy Just One mySAP Business Suite Application
394(1)
Build Your Next Custom Application in the SAP Web Application Server
394(1)
Let Your Employees Do It Themselves
394(1)
Keep AP from Going Ape
395(1)
Start Using Some Simple Web Services
395(1)
Give Your CEO a Birthday Present
395(1)
Set Up Manager Self-Service
396(1)
Clean Up Your Master Data Act
396(1)
Mobile-Enable Your Applications
396(1)
Integrate Multiple Applications
396(1)
Appendix: About the CD 397(4)
System Requirements
397(1)
Using the CD with Microsoft® Windows
398(1)
What You'll Find
398(3)
SAP NetWeaver product details
398(1)
SAP NetWeaver customer success stories
398(1)
SAP NetWeaver demos
399(1)
More SAP NetWeaver information
399(2)
Index 401

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Rewards Program