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9781881052197

Cultural Diversity in Organizations

by
  • ISBN13:

    9781881052197

  • ISBN10:

    1881052192

  • Format: Hardcover
  • Copyright: 1993-09-01
  • Publisher: Berrett-Koehler Publishers
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Table of Contents

Preface ix
Acknowledgments xiii
Part One: Diversity and Organizational Performance 1(40)
A Conceptual Model of the Impact of Diversity
3(8)
Why Managing Diversity Is at the Core of Leadership Today
11(8)
Review of Research on Diversity and Organizational Performance
19(22)
Part Two: Individual-Level Factors in Understanding Diversity 41(62)
Group Identities in the Self-Concept
43(21)
Prejudice and Discrimination
64(24)
Stereotyping
88(15)
Part Three: Group and Intergroup Factors in Understanding Diversity 103(56)
Cultural Differences
105(25)
Ethnocentrism
130(7)
Intergroup Conflict
137(22)
Part Four: Organizational Context Factors in Understanding Diversity 159(64)
Organizational Culture and Acculturation
161(16)
Celia V. Harquail
Taylor Cox, Jr.
Structural Integration
177(18)
Informal Integration
195(12)
Institutional Bias
207(16)
Part Five: Managing Diversity: Guidelines for Leadership 223(40)
A Model to Guide Organization Change
225(17)
Tools for Organization Development and Change
242(21)
References 263(32)
Name Index 295(8)
Subject Index 303(10)
Author and Contributor 313

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