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Showing 1 - 2 of 2 results for Managing Quality Service In Hospitality How Organizations Achieve Excellence In The Guest Experience

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Managing Quality Service In Hospitality: How Organizations Achieve Excellence In The Guest Experience, 1st Edition

by Ford; Sturman; Heaton

ISBN13: 9781133481270

ISBN10: 1133481272

Format: Nonspecific Binding
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Managing Quality Service In Hospitality How Organizations Achieve Excellence In The Guest Experience

by Ford, Robert C.; Sturman, Michael C.; Heaton, Cherrill P.

ISBN13: 9781439060322

ISBN10: 1439060320

Edition: 1st

Format: Hardcover

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