Secrets of Software Quality

by Kaplan, Craig; Clark, Ralph; Tang, Victor

• ISBN13: 9780079117953
• ISBN10: 0079117953
• Edition: Disk
• Format: Hardcover
• Copyright: 1994-04-01
• Publisher: McGraw-Hill

Summary

Written by experts at IBM's software quality labs, this book features innovations used by IBM--many of which originated at IBM and are just now being made public. This book/disk package combination will arm software managers, system administrators, CIOs, and project leaders with the technical and managerial expertise they need to achieve high-quality software standards.

Table of Contents

Preface
Acknowledgments
Introduction	p. 1
Assessing an Organization's Stage of Quality Maturity	p. 17
Stage 1: Awareness	p. 31
Starting a Cultural Transformation	p. 41
Quality Education and Leadership	p. 63
Understanding and Stretching the Development Process	p. 79
Technologies for Gaining Awareness	p. 92
Stage 2: Coping	p. 114
Organizational Catalysts for Quality Improvement	p. 121
Process Assessment with ISO 9000	p. 141
Improving the Software Development Process	p. 149
Statistical Approaches to Software Quality Improvement	p. 171
Stage 3: Management	p. 188
Transforming Quality into Business as Usual	p. 195
Creating a Self-Improving Software Development Process	p. 212
Computerizing Teamwork	p. 233
Computerizing the Software Development Process	p. 251
New Paradigms for Software Development	p. 260
Stage 4: Integration	p. 282
Ensuring Quality for the Future	p. 288
Quality Knows No Boundaries	p. 303
Experimental Quality Improvement Technologies	p. 313
Creating Your Own Quality Improvement Program	p. 334
Appendix	p. 347
Index	p. 377
Table of Contents provided by Blackwell. All Rights Reserved.