My Shopping Cart - Your Order Qualifies for Free Shipping!
Shopping Cart Icon
lightbulb
Rent More, Save More! Use code: ECRENTAL
5% off 1 book, 7% off 2 books, 10% off 3+ books
The Improvement Guide A Practical Approach to Enhancing Organizational Performance
by Langley, Gerald J.; Moen, Ronald D.; Nolan, Kevin M.; Nolan, Thomas W.; Norman, Clifford L.; Provost, Lloyd P.
ISBN13: 9780470192412
ISBN10: 0470192410
More Details
Edition: 2nd
Format: NEW
Copyright: 4/20/2009
Publisher: Jossey-Bass
Availability: Usually Ships in 3-4 Business Days
Condition: NEW
Quantity:
Price: $78.54
Remove

When Can I Expect My Item To Arrive?

To calculate an estimate of when you can expect your eCampus.com item to arrive add the item's availability timeframe to your shipping method timeframe. For example, if you order an item with an availability of In Stock Usually Ships in 24 Hours and you choose standard shipping (4-8 business days), you can estimate your order will arrive between 4-9 business days.

Note: Business days are Monday-Friday. Severe weather conditions may add unexpected delays in arrival times.

 
Subtotal:
$78.54
Information on Fees
A handling fee is added to cover shipping fuel charges and storage costs
Fees*:
$0.99
Shipping:
FREE
List Price:
$78.93
You Save:
$0.39
Have a Coupon Code?
Apply

We Accept

  • We accept Visa
  • We accept Discover
  • We accept MasterCard
  • We accept American Express