Software Process Improvement

by Hunter, Robin B.; Thayer, Richard H.; Paulk, Mark C.

• ISBN13: 9780769509990
• ISBN10: 0769509991
• Edition: 1st
• Format: Paperback
• Copyright: 2001-12-11
• Publisher: Wiley-IEEE Computer Society Pr

Summary

The creation of quality software on time and within budget has been a major problem facing the software industry for several decades. Consideration of software development and maintenance as an engineering discipline to control the developmental process can help alleviate these obstacles. This new book focuses on the best practices for software process improvement (SPI) and related international standards providing a valuable guide and reference. The text is a collection of original and republished papers providing a significant survey on the use of SPI and software process assessment (SPA) as practiced by companies such as Lockheed Martin, Siemens, and Hewlett Packard. Among the important features of the book are chapters on software process evaluation, how to best perform SPI, ISO 9000 and TickIT-an alternative approach to SPA, as well as the latest information on the CMM integration project. The text also provides vivid descriptions on the most important international and national standards for SPI, in particular ISO 9001, ISO 9000-3, ISO/IEC 9126. ISO/IEC 15504, ISO/IEC 12207. Software Process Improvement benefits software managers who want to learn about the requirements and effects of SPI, software process staff who need to understand the mechanisms of SPA and SPI, software developers who are affected by SPI and need to know how to apply it, and college students who want to understand the various methods of SPA and SPI.

Author Biography

Robin B. Hunter is a senior lecturer in the Computer Science Department in the University of Strathclyde in Glasgow, Scotland. He has been in this department for over thirty years, having previously been on the teaching staffs of the University of Glasgow and the University of Newcastle upon Tyne. He has a B.Sc. and Ph.D. degrees, both from the University of Glasgow, and is a member of the IEEE Computer Society.

Table of Contents

Contributors of Original Papers	xi
Foreword	xiii
Mark C. Paulk
Preface	xvii
Software Process Assessment
Introduction	1	(4)
Models and Standards for Software Process Assessment and Improvement	5	(34)
Mark C. Paulk
The Frameworks Quagmire	39	(10)
Sarah A. Sheard
The Capability Maturity Model for Software
Introduction	49	(4)
A Software Maturity Framework	53	(12)
Watts S. Humphrey
Software Process Improvement at Hughes Aircraft	65	(14)
Watts S. Humphrey
Terry R. Snyder
Ronald R. Willis
Capability Maturity Model version 1.1	79	(10)
Mark C. Paulk
Bill Curtis
Mary Beth Chrissis
Charles V. Weber
Other Approaches to Software Process Assessment
Introduction	89	(6)
Bootstrap 3.0 - A Spice Conformant Software Process Assessment Methodology	95	(14)
P. Kuvaja
Trillium: A Model for the Assessment of Telecom Product Development and Support Capability	109	(10)
Francois Coallier
Sorting out Six Sigma and the CMM	119	(4)
David N. Card
SEL's Software Process Improvement Program	123	(6)
Victor Basili
Marvin Zelkowitz
Frank McGarry
Jerry Page
Sharon Waligora
Rose Pajerski
Measuring Software Process Improvement	129	(14)
Capers Jones
Software Process Improvement: How To Do It
Introduction	143	(4)
Overcoming Resistance to Standard Processes, or, ``Herding Cats''	147	(8)
Sandra G. McGill
Software Failure Analysis for High-Return Process Improvement Decisions	155	(8)
Robert B. Grady
Statistically Managing the Software Process	163	(26)
William Florac
Anita Carleton
Julie Barnard
Developments Following from the SW-CMM
Introduction	189	(4)
The Personal Software Process	193	(8)
Watts S. Humphrey
Using the TSP on the Task View Project	201	(8)
David Webb
Watts S. Humphrey
The Software Acquisition Capability Maturity Modelsm	209	(10)
Peter A. Kind
Jack Ferguson
CMM® Integration - Enterprise-Wide Process Improvement Using the Next Generation of CMM's®	219	(16)
Mike Konrad
Sandy Shrum
Software Product Evaluation
Introduction	235	(4)
Product Not Process: A Parable	239	(4)
James Sanders
Quality Evaluation of Software Products	243	(12)
Jorgen Boegh
IUS Ware: A Methodology for the Evaluation and Selection of Software Products	255	(14)
M. Morisio
A. Tsoukias
A Model for Software Product Quality	269	(18)
R Geoff Dromey
ISO 9000 Series and TickIT
Introduction	287	(4)
ISO 9001: A Tool for Systematic Software Process Improvement	291	(20)
Victoria A. Hailey
Benefits and Prerequisites of ISO 9000 based Software Quality Management	311	(8)
Dirk Stelzer
Mark Reibnitz
Werner Mellis
How ISO 9001 Compares with the CMM	319	(10)
Mark C. Paulk
The SPICE Project
Introduction	329	(4)
The SPICE Approach to Software Process Improvement	333	(18)
Terence P. Rout
Assessment Using SPICE: A Case Study	351	(26)
Jean-Martin Simon
The Rapid Assessment of Software Process Capability	377	(10)
T.P. Rout
A. Tuffley
B. Cahill
B. Hodgen
SPICE for Space: A Method of Process Assessment for Space Software Projects	387	(12)
Ann Cass
Christian Volcker
Paolo Panaroni
Alec Dorling
Lothar Winzer
Relating the SPICE Framework and SEI Approach to Software Process Assessment	399	(12)
D. H. Kitson
Experiences of Software Process Assessment
Introduction	411	(4)
Software Quality and the Capability Maturity Model	415	(10)
James D. Herbsleb
David Zubrow
Dennis R. Goldenson
Will Hayes
Mark Paulk
SPICE Trials Phase 2	425	(6)
Bob Smith
SPICE Trials Assessment Profile	431	(10)
Robin Hunter
The Reliability of ISO/IEC PDTR 15504 Assessments	441	(12)
Jean-Martin Simon
Khaled EI Emam
Sonia Rousseau
Eric Jacquet
Frederic Babey
European Experiences with Software Process Improvement	453	(6)
Fran O'Hara
Software Process Improvement for Small Organizations
Introduction	459	(4)
Applying and Adjusting a Software Process Model in Practice: The Use of the IDEAL Model in a Small Software Enterprise	463	(8)
Karlheinz Kautz
Henrik Westergaard Hansen
Kim Thaysen
Process Improvement Towards ISO 9001 Certification in a Small Software Organisation	471	(4)
Elif Demirors
Onur Demirors
Oguz Dikenelli
Billur Keskin
Software Process Improvement in Small Organizations	475	(16)
Marty Sanders
Benefits of Software Process Improvement
Introduction	491	(4)
Journey to a Mature Software Process	495	(16)
C. Billings
J. Clifton
B. Kolkhorst
E. Lee
W. B. Wingert
Schlumberger's Software Process Improvement Program	511	(8)
Harvey Wohlwend
Susan Rosenbaum
Accumulating the Body of Evidence for the Payoff of Software Process Improvement-1997	519	(22)
Herb Krasner
Software Process
Introduction	541	(4)
Software Processes are Software Too: Revisited; An Invited Talk on the Most Influential Paper of ICSE 9	545	(10)
Leon J. Osterweil
Process Modelling--Where Next	555	(4)
M. M. Lehman
Software Process: A Roadmap	559	(8)
Alfonso Fuggetta
Appendix
Glossary	567	(42)
R.H.
M.C. Thayer
Editors' Biographies	609