9781557866509

Strategic Management : Total Quality and Global Competition

by ;
  • ISBN13:

    9781557866509

  • ISBN10:

    1557866503

  • Format: Paperback
  • Copyright: 6/1/1997
  • Publisher: Wiley
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List Price: $87.95

Summary

Strategic Management: Total Quality and Global Competition is the first text that integrates strategic management with the themes of total quality managment and global competition. International competition is viewd as the force offering customer choices and therefore driving TQM. Suitable for all strategy courses, this book is designed for lecturers and students throughout the world who understand the persuasive impact of international competition on the practice of strategic management. Examples, cases, data and references about organizations in Europe, North and South America, Asia, Australia and Africa can be found throughout the book.

Author Biography

Michael J. Stahl is Associate Dean and Professor of Management in the College of Business Administration at the University of Tennessee in Knoxville.

David W. Grigsby is Chair of the Department of Management at Clemson University, South Carolina where he teaches strategic management and international business.

Table of Contents

Preface
Acknowledgments
Maps
Strategic Management Decisions for Total Quality and Global Competition
The Environment and the Strategic Plan. Appendix to Chapter 2 - Case Analysis Guide
International Strategic Decisions
Business Ethics and Corporate Social Responsibility
Corporate Strategy
Business Level Strategy: Competitive Strategy
Business Level Strategy: Total Quality and Customer Value Strategy
Functional Strategy
Strategy Implementation: Structure and Teams
Strategy Implementation: Culture and Behavior
Evaluation, Control and Process Improvement
Index
Table of Contents provided by Publisher. All Rights Reserved.

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