9780324021295

Study Guide to accompany Supervisory Management: The Art of Empowering and Developing People

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  • ISBN13:

    9780324021295

  • ISBN10:

    0324021291

  • Edition: 5th
  • Format: Paperback
  • Copyright: 2000-07-10
  • Publisher: South-Western College Pub
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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

Summary

The study guide that accompanies Supervisory Management a real asset for readers. It has been carefully prepared by Gayle Megginson Ross under the guidance of the authors. For each text chapter, the study guide includes and overview, the objectives, an expanded study outline, review questions and activities along with a feature new to this edition: Internet web exercises, called "Exploring the Internet."

Table of Contents

PART 1 OVERVIEW
Supervisory Management Roles and Challenges
1(10)
Quest for Quality and Empowerment
11(8)
PART 2 PLANNING
Fundamental of Planning and Time Management
19(10)
Decision Making and Problem Solving
29(10)
PART 3 ORGANIZING
Fundamentals of Organizing
39(12)
Delegating Authority
51(10)
PART 4 LEADING
Communicating
61(12)
Motivation
73(10)
Leadership
83(10)
Managing Change, Group Development, and Team Building
93(10)
PART 5 CONTROLLING
Exercising Control
103(10)
Controlling Productivity, Quality and Safety
113(12)
PART 6 SKILL DEVELOPMENT
Coaching for Higher Performance
125(10)
Meetings and Facilitation Skills
135(10)
Managing Conflict and Stress
145(10)
PART 7 MANAGING HUMAN RESOURCES AND DIVERSITY
Selecting, Training and Compensating Employees
155(18)
Appraising and Disciplining Employees
173(14)
The Supervisor and Labor Relations
187

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