Success for the New Global Manager : How to Work Across Distances, Countries, and Cultures

by Maxine Dalton; Chris Ernst; Jennifer J. Deal; Jean Leslie

• ISBN13: 9780787958459
• ISBN10: 078795845X
• Format: Hardcover
• Copyright: 2002-04-01
• Publisher: Jossey-Bass

Summary

As globalization has evolved from being the latest corporate buzzword to a basic economic reality, more and more organizations are realizing that they need managers with skills that translate well to the international arena. But unfortunately many organizations do not know how to identify and develop people for such complex responsibilities. This book-from the Center for Creative Leadership, ranked #1 worldwide in leadership education in a BusinessWeek survey-shows how. Success for the New Global Manager explains what new global managers-those who manage across distance, countries, and cultures- look like and presents four explicit skills they must have to succeed in this new reality. It shows managers how to identify and grow these new capabilities and how to adapt the skills they already possess to a broader global context. And it advises organizations on how they can help managers acquire these important capabilities.

Author Biography

<B>Maxine Dalton</B> is director of the Leading in the Context of Difference practice area at the Center for Creative Leadership (CCL). <B>Chris Ernst</B>, a research associate at CCL, focuses on globalization issues and changing demographics. <B>Jennifer Deal</B> is a research scientist at CCL, concentrating on executive selection and global leadership issues. <B>Jean Leslie</B> is Manager of Instrument and Development Research at CCL, where she studies the impact of multirater feedback and assessments on individuals, teams, and organizations. <P>

Table of Contents

Acknowledgments	xi
About the Authors	xiii
Introduction	1	(10)
Part One: The New Global Manager	11	(74)
The World of the Global Manager	13	(14)
What You Already Know: Your Essential Capabilities	27	(41)
What You Need to Know: The Pivotal Capabilities	68	(17)
Part Two: Effective Global Management	85	(52)
What You Can Do	87	(38)
What Your Organization Can Do	125	(12)
Epilogue: What's Next for the Global Manager?	137	(6)
Appendix A: The Research Study	143	(26)
Appendix B: An International Code of Business Ethics	169	(8)
Appendix C: U.N. Code of Human Rights	177	(8)
Suggested Reading	185	(2)
References	187	(6)
Index	193	(6)
About the Center for Creative Leadership	199