Successful Writing at Work Concise Edition

by Kolin, Philip C.

• ISBN13: 9780618481118
• ISBN10: 0618481117
• Edition: 1st
• Format: Paperback
• Copyright: 2005-01-18
• Publisher: Wadsworth Publishing

Summary

This user-friendly, compact text emphasizes the most necessary, useful skills and strategies for successful workplace writing. Based on the successful parent text, Successful Writing at Work, 7/e, the Concise edition maintains a practical approach, an abundance of realistic situations and problems, real-world examples, and detailed guidelines for drafting, editing, and producing professional documents and graphics. The text focuses on the most frequently written business messages, with practical examples and guidelines about preparing e-mails, memos, letters, instructions, proposals, reports, and Web sites. The emphasis on thinking globally and multiculturally prepares students for entry into the working world. Ethical and legal issues involved in using the Web and related technologies, both in the classroom and the workplace, are consistently stressed throughout the text. Accurate and relevant coverage of instructions and procedures illustrates the importance, preparation (in print and online), and implications of writing common business documents. The interrelationship of visuals to text teaches students about choosing and formatting the most effective visuals for their written work. Coverage of PowerPoint presentations in Chapter 10 includes examples and guidelines on how to incorporate text and visuals into a successful speech outline for a sales presentation. In Chapter 5, practical advice on searching for and securing a job helps students recognize their qualifications and interests. This chapter also includes writing guidance on reacute;sumeacute;s and application letters and interview tips.

Table of Contents

Note: Each chapter concludes with a Revision Checklist and Exercises

Backgrounds

Getting Started

Writing and Your Career

Four Keys to Effective

Writing Characteristics of Job-Related

Writing Ethical Writing in the Workplace

The Writing Process at Work

What Writing Is Not and Is Researching

Planning Drafting Revising Editing

Collaborative Writing and the Writing Process

Correspondence

Writing Memos, Faxes, and E-Mails What Memos, Faxes, and E-Mails Have in Common Memos Faxes E-Mails

Writing Letters

Letters in the Age of the Internet

Letter Formats Guidelines on Printing Your Letter

Parts of a Letter Making a Good Impression on Your Reader

Types of Business Letters Inquiry

Letters Special Request Letters Sales Letters

Customer Relations Letters Writing for International Readers

How to Get a Job

Resumes, Letters, Applications, and Interviews Steps the Employer

Takes to Hire Steps to Follow to Get Hired Analyzing Your Strengths Looking in the Right Places for a Job Preparing a Resume Letters of

Application Filling Out a Job Application Going to an Interview

Preparing Documents and Visuals

Designing Successful Documents, Visuals, and Web Sites Organizing Information Visually

The ABCs of Print Document Design The Purpose of Visuals Two Categories of Visuals Designing a Web Site

Writing Instructions and Procedures Instructions and Your Job

Why Instructions Are Important Overview of the Variety of Instructions and Your Audience

The Process of Writing Instructions Using the Right Style Using Visuals Effectively

The Five Parts of Instructions Model of Full Set of Instructions Writing Procedures for Policies and Regulations

Writing Effective Short Reports and Proposals

Why Short Reports

Are Important Short Report

Types and Writing Guidelines

Sales Reports

Progress Reports

Travel Reports

Incident Reports

Writing Successful Proposals

Internal Proposals

Sales Proposals

Writing Careful Long Reports

Characteristics of a Long Report

The Process of Writing a Long Report

Parts of a Long Report Documentation

A Model Long Report

Making Successful Presentations at Work

Types of Presentations

Informal Briefings Formal Presentations

Analyzing Your Audience

The Parts of Formal Presentations Using Visuals Rehearsing and Delivering

Presentations Evaluating Presentations

A Writer's Brief Guide to Paragraphs, Sentences, and Words

Paragraphs Sentences Words Proofreading Marks

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