Supervision : Key Link to Productivity

by RUE LESLIE W.

• ISBN13: 9780072415940
• ISBN10: 0072415940
• Edition: 7th
• Format: Paperback
• Copyright: 2000-12-01
• Publisher: McGraw-Hill College

Summary

SUPERVISION: Key Link to Productivity" by Rue and Byars is a solid text written for student appeal in terms of its approach and readability. The Ninth Edition retains its accessible writing style. The active learning approach emphasizes productivity by featuring an applications section at the end of every chapter. The content comes alive for students as they are encouraged to apply key concepts. . .

Table of Contents

Section I. Foundations of Supervision

CHAPTER 1. The Supervisor’s Job

CHAPTER 2. Making Sound and Creative Decisions

CHAPTER 3. Improving Your Communication Skills

CHAPTER 4. Ethics and Organization Politics

CHAPTER 5. Managing Your Time

Section II. Planning and Organizing Skills

CHAPTER 6. Supervisory Planning

CHAPTER 7. Organizing and Delegating

CHAPTER 8. Understanding Work Groups

CHAPTER 9. Productivity and Methods Improvement

Part III. Staffing Skills

CHAPTER 10. Obtaining and Developing Employees

CHAPTER 11. Appraising Employee Performance

CHAPTER 12. Understanding Equal Employment Opportunity

CHAPTER 13. Understanding Unions

Part IV. Human Relations Skills

CHAPTER 14. Motivating Today’s Employee

CHAPTER 15. Leading Employees

CHAPTER 16. Handling Conflict

CHAPTER 17. Coping with Change and Stress

CHAPTER 18. Counseling Employees

Part V. Controlling Skills

CHAPTER 19. Supervisory Control and Quality

CHAPTER 20. Improving Productivity through Cost Control

CHAPTER 21. Safety and Accident Prevention

CHAPTER 22. Discipline and Grievance Handling