A Systems Approach to Small Group Interaction

by Tubbs

• ISBN13: 9780070655263
• ISBN10: 007065526X
• Edition: 6th
• Format: Paperback
• Copyright: 1997-08-01
• Publisher: McGraw-Hill Higher Education

Summary

"A Systems Approach to Small Group Interaction" pioneered the systems approach and is the only book that integrates all important small group topics into a single comprehensive conceptual model. The text also features a unique systematic organization. Each chapter begins with a brief preview, followed by a glossary of terms, a real life case study, and then the chapter text material; next comes several experiential exercises for skill development, and finally the chapter concludes with two original readings.

Table of Contents

PREFACE	xi
1 WHAT IS SMALL GROUP INTERACTION?	1	(40)
Case Study: KIDS LEARN FROM PEERS THAT SMART ISN'T COOL	3	(1)
A Definition	4	(6)
Why Study Small Groups?	5	(5)
Empowerment	10	(3)
Practical Tips	11	(2)
A Conceptual Orientation for Small Groups	13	(1)
General Systems Perspective	13	(2)
General Systems Concepts	15	(5)
The Systems Perspective: The Tubbs Model	20	(4)
Practical Tips	21	(1)
Relevant Background Factors	21	(1)
Internal Influences	22	(2)
Consequences	24	(1)
Summary	24	(1)
Exercises	25	(4)
1. First Impressions	25	(1)
2. Interpersonal Perceptions	25	(1)
3. Group Consensus Activity	26	(1)
4. Ice-Breaking Exercise	27	(1)
5. Group Decision Making	28	(1)
6. World Wide Web Resource	28	(1)
Readings: OVERVIEW	29	(12)
Motivation for Member Participation in Groups	29	(4)
Gerald L. Wilson
Holism for the Left Brain	33	(8)
Jessica Lipnack
Jeffrey Stamps
2 RELEVANT BACKGROUND FACTORS	41	(47)
Case Study: ADVENTURES IN KENYA	42	(3)
Explaining Why We Do What We Do	45	(1)
Personality	46	(5)
Inclusion	47	(1)
Control	48	(2)
Affection	50	(1)
Sex	51	(3)
Age	54	(1)
Health	55	(2)
Practical Tips	57	(1)
Attitudes	57	(3)
Values	60	(2)
Practical Tips	61	(1)
The Systems Perspective	62	(1)
Exercises	63	(7)
1. Employee Selection Problem	63	(3)
2. Self-Esteem Exercise	66	(1)
3. Personal Styles Exercise	67	(2)
4. Interaction Exercise	69	(1)
5. The New-Hire Case	69	(1)
6. World Wide Web Resource	70	(1)
Readings: OVERVIEW	70	(18)
The Interpersonal	70	(8)
William Schutz
Applied Persuasion Theory	78	(10)
Robin N. Widgery
Stewart L. Tubbs
3 GROUP CIRCUMSTANCES AND STRUCTURE	88	(54)
Case Study: CHEMPURE PHARMACEUTICAL COMPANY	90	(6)
Physical Environment	96	(5)
Territoriality	97	(1)
Seating Patterns	98	(3)
Group Size and Structure	101	(3)
Communication Networks	101	(1)
Group Size	102	(2)
Type of Group	104	(15)
Primary Groups	105	(1)
Casual and Social Groups	106	(1)
Educational Groups	107	(1)
Work Groups	108	(1)
Problem-Solving Groups	109	(6)
Practical Tips	115	(1)
Computer-Assisted Groups	116	(3)
The Systems Perspective	119	(2)
Exercise	121	(1)
1. Case Study Discussion	121	(1)
Readings: OVERVIEW	122	(20)
Participating in Groups	122	(2)
James W. Gibson
Michael S. Hanna
Planning A Problem-Solving Meeting	124	(18)
Ronald B. Adler
Jeanne Marquardt Elmhorst
4 LEADERSHIP AND SOCIAL INFLUENCE PROCESSES	142	(59)
Case Study: DEPARTMENT 8101	143	(6)
Status and Power	149	(4)
Types of Status	149	(2)
Types of Power	151	(2)
Leadership	153	(13)
Historic Trends	154	(8)
Leadership Styles	162	(1)
Practical Tips	163	(2)
SuperLeaders	165	(1)
Followership	166	(3)
Followership Styles	166	(1)
Practical Tips	166	(3)
Contingency Theory	169	(3)
Group Norms: Social Influence and Conformity	172	(10)
Conformity: Research and Applications	175	(7)
Group Development	182	(3)
The Systems Perspective	185	(2)
Exercises	187	(2)
1. Case Studies Discussion	187	(1)
2. Interaction Analysis Exercise	188	(1)
3. Group Development Exercise	189	(1)
4. World Wide Web Resource	189	(1)
Readings: OVERVIEW	189	(12)
Application of Situational Leadership	189	(5)
Paul Hersey
Kenneth H. Blanchard
Dewey F. Johnson
Ten Lessons for Leaders and Leadership Developers	194	(7)
Barry Z. Posner
James M. Kouzes
5 COMMUNICATION PROCESSES	201	(58)
Case Study: THE FACULTY COMMITTEE	203	(2)
Communication	205	(14)
Communication Defined	205	(1)
Intentional-Unintentional	206	(2)
Verbal-Nonverbal	208	(7)
Defensive-Supportive	215	(2)
Practical Tips	217	(1)
Content and Process	218	(1)
Language Behavior	219	(9)
Bypassing	220	(2)
Practical Tips	222	(1)
Inference Making	223	(2)
Polarizing	225	(1)
Signal Reactions	226	(1)
Practical Tips	227	(1)
Self-Disclosure	228	(5)
Practical Tips	229	(1)
The Johari Window	230	(2)
Appropriateness	232	(1)
Interaction Roles	233	(4)
Group Task Roles	234	(1)
Group-Building and Maintenance Roles	235	(1)
Individual Roles	236	(1)
The Systems Perspective	237	(2)
Exercises	239	(2)
1. Case Study Discussion	239	(1)
2. Self-Disclosure Exercise	239	(2)
3. Member Roles Exercise	241	(1)
Readings: OVERVIEW	241	(18)
Team Talk	241	(11)
Anne E. Donnellon
Defensive Communication	252	(7)
Jack R. Gibb
6 CONFLICT RESOLUTION AND DECISION-MAKING PROCESSES	259	(48)
Case Study: HERB HAMILTON	261	(1)
Decision-Making Process	262	(5)
The Reflective Thinking Process	266	(1)
Reflective Thinking Process	267	(10)
The Kepner-Tregoe Approach	267	(1)
The Fishbone Technique	268	(1)
Practical Tips	269	(1)
Brainstorming	269	(2)
Practical Tips	271	(1)
Incrementalism	272	(2)
Mixed Scanning	274	(1)
Tacit Bargaining	275	(2)
Conflict and Conflict Resolution	277	(10)
Sources of Conflict	278	(1)
Desirability of Conflict	278	(1)
Types of Conflict	279	(1)
Undesirability of Conflict	279	(2)
Toward Conflict Resolution	281	(1)
Practical Tips	281	(6)
The Systems Perspective	287	(2)
Exercises	289	(6)
1. Problem-Solving Discussion Assignment	289	(1)
2. Adjunct of Exercise 1	290	(1)
3. Brainstorming Exercise	290	(1)
4. Conflict Resolution Exercise: "Win as Much as You Can"	290	(4)
5. Conflict Resolution Exercise: "Gun Control"	294	(1)
6. World Wide Web Resources	294	(1)
Readings: OVERVIEW	295	(12)
Team Think	295	(2)
Don Martin
World-Class Negotiating Strategies	297	(10)
Frank L. Acuff
7 CONSEQUENCES	307	(54)
Case Study: CHANGING A SORORITY	308	(2)
Solutions to Problems	310	(8)
Quality of Solutions	310	(2)
Acceptance of Solutions	312	(6)
Changes in Interpersonal Relations	318	(4)
Team Building	319	(3)
Improved Information Flow	322	(2)
Organizational Change	324	(5)
Practical Tips	329	(1)
The Systems Perspective	329	(2)
Exercises	331	(2)
1. Getting the Car Home	331	(1)
2. Case Study Discussion	331	(1)
3. Personal Feedback Exercise	332	(1)
4. Case Study Discussion	332	(1)
Readings: OVERVIEW	333	(28)
Improving Decisions in an Organization	333	(12)
Norman R. F. Maier
Organizational Change Strategies and Tactics	345	(16)
Phylis F. Schlesinger
Vijay Sathe
Leonard Schlesinger
John P. Kotter
REFERENCES	361	(16)
CREDITS	377	(2)
INDEX	379