9781403900609

Technology in Counselling and Psychotherapy A Practitioner's Guide

by ;
  • ISBN13:

    9781403900609

  • ISBN10:

    1403900604

  • Format: Paperback
  • Copyright: 2003-09-17
  • Publisher: Palgrave Macmillan

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Summary

In recent years information technology has become an increasingly important part of counseling and psychotherapy. This innovative and broad-ranging text, with contributions from internationally leading figures, provides an up-to-the-minute, precise and practical guide to the different ways in which technology can be used in therapeutic work, including e-mail and Internet relay chat; telephone; video-link and stand-alone software packages. The authors discuss vital ethical, theoretical and practical considerations for practitioners, as well asthe likely impact of these technologies on therapeutic relationships and the outcomes that can be expected. Technology's impact is explored from the perspectives of both therapists and clients, including individual therapy, groups, supervision and training, and supported by extensive case studies.

Author Biography

Stephen Goss is Research Development Manager, British Association for Counselling and Psychotherapy and Honorary Research Fellow, University of Strathclyde.

Kate Anthony is Therapeutic I.T. Research and Training Consultant, Online Counsellors.co.uk.

Table of Contents

List of screenshots
xi
Notes on the contributors xii
Preface xvii
Acknowledgements xx
Introduction 1(1)
Stephen Goss
Kate Anthony
Overview
2(7)
Note on the scope of the text and language used
9(2)
Summary
11(1)
References
11(2)
The use and role of technology in counselling and psychotherapy
13(24)
Kate Anthony
Introduction
13(2)
Media-led and data-storage technology
15(1)
Telephone technology and portable telecommunication devices
16(2)
Computer technology and stand-alone software
18(2)
Computer technology and the World Wide Web
20(5)
Computer technology and email
25(5)
Computer technology and Internet Relay Chat (IRC)
30(2)
Computer technology and webcams
32(1)
Conclusion
33(1)
References
34(3)
PART I EMAIL AND INTERNET RELAY CHAT
37(54)
Individual therapy online via email and Internet Relay Chat
39(20)
Peter J. Chechele
Gary Stofle
Similarities and differences
41(3)
Practicalities and contracting
44(2)
The work
46(2)
Termination
48(1)
Therapy using chat rooms/IRC
48(2)
Example of email therapy
50(4)
Examples of chat room therapy
54(4)
Conclusion
58(1)
References
58(1)
Conducting group therapy online
59(16)
Yvette Colon
Beth Friedman
Introduction
59(1)
How online groups take place
60(1)
The growth of research
61(1)
Assessment issues
62(1)
Facilitation
63(1)
Group dynamics and understanding the text
64(3)
Characteristics of good group work
67(2)
Conflict
69(2)
Termination
71(2)
Conclusion
73(1)
References
74(1)
The supervisory relationship online
75(16)
Michael Fenichel
Introduction
75(1)
Supervision types and modalities
76(3)
Transference and countertransference
79(2)
New models, opportunities and challenges
81(6)
Conclusion
87(1)
References
88(3)
PART II TELEPHONE AND VIDEO LINKS
91(50)
Telephone counselling and psychotherapy in practice
93(16)
Maxine Rosenfield
History
93(1)
What is therapy on the telephone?
93(3)
Assessment session
96(1)
Frequency and duration of sessions
97(1)
Trust
97(1)
Control and empowerment
98(1)
Talk, silence and voices
98(2)
Group work
100(1)
When therapy by telephone is not suitable
100(1)
Case study one
101(4)
Case study two
105(3)
Conclusion
108(1)
References
108(1)
Video counselling and psychotherapy in practice
109(20)
Susan Simpson
The development of videoconferencing in telehealth and psychotherapy
109(1)
The current state of video therapy -- recent findings
110(1)
Setting up -- technical equipment and technology
110(1)
Videoconferencing versus telephone therapy versus face-to-face: who prefers what?
111(6)
Videoconferencing and therapeutic alliance
117(2)
Therapeutic process issues
119(1)
Recommendations
119(2)
Case study
121(3)
Ethics and licensing
124(1)
Conclusion
125(1)
Acknowledgement
126(1)
References
126(3)
Video and telephone technology in supervision and supervision-in-training
129(12)
Phillip Armstrong
H. Lori Schnieders
Live supervision
130(1)
Videoconferencing
131(1)
Potential problems and risks
131(1)
Case study example and discussion
132(2)
Telephone supervision
134(2)
Issues specific to telephone supervision
136(1)
Conclusion
137(2)
References
139(2)
PART III COMPUTERIZED THERAPY: STAND-ALONE AND PRACTITIONER-SUPPORTED SOFTWARE
141(54)
Computer programs for psychotherapy
143(22)
Kate Cavanagh
Jason S. Zack
David A. Shapiro
Jesse H. Wright
Introduction
143(1)
The first wave: tickertape therapists
144(1)
The second wave: simple behavioural techniques
145(5)
The third wave: computer programs based on CBT, psychoeducational, or problem-solving approaches
150(4)
The fourth wave: multimedia interactive cognitive-behavioural therapy for depression and anxiety
154(6)
What works for whom?
160(1)
The future
161(1)
References
161(4)
The computer plays therapist: the challenges and opportunities of psychotherapeutic software
165(30)
Kate Cavanagh
David A. Shapiro
Jason S. Zack
What is computerized psychotherapy?
165(4)
Ethical issues in the use of psychotherapeutic software
169(12)
Logistical considerations for psychotherapeutic software
181(8)
Research benefits of fully specified intervention
189(1)
Conclusion
190(1)
Acknowledgement
191(1)
References
191(4)
Conclusion
195(14)
Kate Anthony
Stephen Goss
Common advantages and limitations
196(4)
The need for, and barriers to, international regulation
200(2)
The need for research
202(3)
A look to the future
205(2)
References
207(2)
Index 209

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